"Line to get out even though most cars already have contracts."(4 Tips)
24 Tips and reviews
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Michelle LancasterJune 2, 2013Be ready to walk to the rental car area from the terminal. Brutal in summer heat too. Takes 10 minutes minimum if you're not in a hurry.
E CamaroApril 23, 2013After almost an hour they finally got me a car. Now waiting to exit and the line is 20+ cars. Hertz President Club means NOTHING. Will take about 75 mins to leave with the car.
Rachel KSeptember 2, 2017Pretty long walk from gate to car but it is nice not worrying about getting on a shuttle.
Bill AllemonAugust 1, 2012Get ready for a hike. The car rental facility is three country miles from the terminal.
Monte BoyerFebruary 28, 2013On top of slow service, they charged crazy mileage amount and refused to change it. Rental agreement had unlimited miles. Why am I Gold? Goodbye Hertz - hello Avis! #avis
- E CamaroApril 22, 201370+ Hertz #1 Gold customers waiting in line to get a car tonight. Over an hour wait for a car and no explanation. Bad service not like usual Hertz service.
Linda Fitzsimmons BelcherSeptember 13, 2011Have a line of people and no cars available even though I have a reservation- Michael FarnhamFebruary 7, 2024Beware! Hertz Nashville Airport: No vehicle choice, unexpected $615 charge. No live agent for help after the rental, just frustration. Disappointing experience.
- Monte BoyerSeptember 24, 2014Left a tip in feb 2013 about horrible service at Hertz - I've rented from Avis roughly 70 times since then. Avis in Memphis just upgraded me to BMW 528i. Not missing Hertz at all...
Lisa PriceDecember 17, 2011Really don't like the new set up. Very inconvenient and far from the terminal.- Huge BownerOctober 29, 2021Worst experience EVER!!!; #1 Office closed couldn't get car til morning had to reschedule my AM sales meeting BAD! #2 Ignored my Gold member reservation #3 fuel charge even though I declined
Kae RobertsNovember 27, 2011Absolute worst service availablen car wasn't in its spot twice, and this one is dirty after we paid for an upgrade!
Olivier MergeaiMarch 16, 2016Mai 2014 : Moyen, voiture avec beaucoup de km, plus de 45.000, Hertz a réduit la qualité de ses voitures.
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Hertz
1 Terminal Dr (BNA Airport)
Nashville, TN 37214
United States
Nashville, TN 37214
United States
Hertz. We're here to get you there. Experience our best fleet ever and award-winning speed, service and innovation from 10,000+ worldwide locations.
Open until Midnight (Show more)
- Mon–Sun
- 5:00 AM–Midnight
(615) 275-2600
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