Our room was super comfy and the jacuzzi was fabulous, but the walls are seriously paper thin. Could hear full conversations and doors slamming everywhere and the curtains hardly keep out any light.
Rooms were clean, beds were comfu, and the free upgrade to a Falls view room was really nice. Plus everything was pretty near by. And the staff were all super-friendly.
To get a free parking, park at the casino across the hotel (this only happen if you have a registered card with the casino and your gambling that day). Also park at 5 floor to use pedestrian bridge.
Oh and forgot to mention free wifi!! Just how all hotels should be. A nice ending to a vacation covering Ottawa, Downtown Toronto and now Niagara Falls. Thanks Starwood for treating us well. :)
Room upgraded due to SPG gold status with a jacuzzi. Self parking option is $15/day, or across the road at the Casino for a one $5 charge as you leave no matter how long you stay...no brainier. :)
This hotel is in a great location. Just up the hill (a steep hill) from Niagara Parkway. There is another Sheraton that is close to Clifton Hill but I prefer being close to the falls
The hotel is nice & clean but the pillows & the bed weren't comfortable. The place is convenient to stay at for a night (walking distance to casino & club) but I look forward to a good sleep at home.
The heater/air con is very loud. Room doors tend to slam if you don't quietly close them and therefore people on a crowded night will slam doors constantly. Voucher program in full swing!
We were in room 827 which was beautiful, only complaint is the air conditioner was extremely noisy and kept us up allnight. Other than that I loved the layout of the room.
Ask for your car from the valet parking at least 45 mins before you check out. It's very sloooow. Or park at the casino instead it's cheaper & accesible by covered walkway.
Only parking is valet parking. It is a rip-off at $20/day. Heaters in room are ridicoulously noisy. Hallways are reezing. They are currently under construction. Wifi is slow can't stream anything.
At Four Points by Sheraton Niagara Falls Fallsview, we offer modern hotel rooms, impressive views, an array of restaurants, inviting event venues, free Wi-Fi and an indoor pool, as well as access to the Niagara Falls Fun Zone and a comedy club.