Floyd’s 99 shops focus on old school customer service, where customers are every employee's number one priority. It mixes its excellent service with the new style appeal of an experienced, talented staff with unique and fun personalities to match the Floyd's 99 attitude that keeps their loyal customers coming back. Surrounded with posters of hot bands and music artists plastered on the walls, customers can watch one of the plasma TV's or log on to the Internet at one of the shop's customer computers, all while taking in the music on Floyd's 99's own radio station. Then to top it all off, every customer can ask for the Floyd's 99 signature hot lather neck shave and aaahhh…shoulder massage.