Karolina 🦖 • April 4, 2016Great great hotel! Rooms are huge by Japanese standards. Staff is super nice. Recommended, hands down.
Genki U. • November 9, 2015One of my favorite hotels in Tokyo. The staff is courteous and friendly. And the place is spotless.
Paul F. • August 19, 2016Great location and views. Rooms are spacious for Tokyo and well designed. A fantastic buffet breakfast and staff are amazing. Running route around the Palace is great.
Just Me .. @. • March 29, 2019Wow ! My view from my suite! 😍 I love it! The hotel and staff are amazing 🥰 Don’t hesitate to book in this hotel! It is fabulous! Am so excited to check out the city!
G • July 9, 2017Awesome hotel with incredible views, modern rooms, great facilities, and friendly staff. Now one of my favorite hotels in the world!
Travel + Leisure • June 17, 2013From goose down-topped beds to whiskey-stocked mini-bars, this 150-room hotel, located above Tokyo’s Marunouchi train station, provides some of the best amenities in the city.
Eleonora C. • August 23, 2017Best service and hotel ever. Great food at the restaurant and an incredible choice at breakfast. Don't miss the chance to try the SPA with their special 90" massage.
Steve F. • December 10, 2016Amazing hotel! I had high hopes because they also have a wonderful resort hotel in Taketomi island in Okinawa. Very relaxing. If you are into craft beer, check out the Craft Beer Market! 30 varieties!
Mike W. • August 21, 2016Great location for taking-in the sights of Tokyo. Beautiful hotel with excellent staff. If arriving on Shinkansen, they can meet you on the platform for an escort to the hotel. Don't miss breakfast!
Pach R. • December 29, 2015Great hotel! Service was perfect, room was spacious and spotless. Good location and excellent breakfast.
Corinne N. • September 9, 2011One of my favorite hotel rooms in Tokyo. The restaurant is great for dinner.
Gunju H. • June 6, 2013Located just in front of imprrial hotel. Highly value for money. Clean and tidy rooms. Free wifi signal was excellent. Breakfast from MUJI CAFE was good. Definition I will stay there again
Cynthia L. • February 19, 2024Such comfortable rooms!! Yuzu salts for your bath. Check in on the 39th floor.
Vincent T. • May 8, 2019Car access is in the basement car park, near pillar 37. Press a button and call the lobby for access
Nick C. • December 29, 2017This hotel is great for a quick trip or business trip. I’m an American tourist who came here for a quick holiday. The hotel is very clean and the staff is friendly
Xiao Y. • October 13, 2017It’s a luxury apartment style hotel. There’s no staff to greet or help you on the ground floor. Reception on the 22nd.
Ben S. • January 22, 2013Make sure to get food & drink taken care of before 23:30. The entire area around the hotel shuts down after that. Other than that, very classy biz hotel w/ EXCELLENT & friendly staff.
Jee C. • December 16, 2018The rooms are small, but not unbearably small like APA hotels. Right across the street from Shinjuku Station. Breakfast buffet is exceptionally good. Great selection of food, coffee, and juices.
Dave • January 1, 2024Classic large hotel recently renovated. Well appointed, especially at the price point.
Mohamed Juraimi A. • February 26, 2011Nice cozy hotel facing the Imperial Palace and Tokyo Tower. Great night scenery too. However, a distance away from JR stations. Tokyo Metro is not that efficient with limited reach to the outskirts.
Guillermo L. • January 16, 2017Pleasant hotel, really enjoyed our stay there and surely come back. Very friendly staff. Walking distance to Akihabara (10'), Imperial Palace area and Ueno (20'), and Ginza (about 25').
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