Customer service is great and fast. The coffee can seem a little expensive for the size (got a small chai latte for about $3 or so), but it is good quality! Inside and outside seating areas too.
Great coffee. However you can cut the awkwardness upstairs with a KNIFE! Only go up to the posh second floor if you are planning to get some serious work done independently. ;)
CityGrounds has indoor, outdoor, and upstairs seating, so there's room for everyone here. Flowers line the patio, with a canvas of trees across the street to refresh you from Chicago's concrete jungle
Nice location and trendy coffee house feel. Great coffee offerings but disappointed I couldn't get a pour over, even though it was listed on the permanent menu. Oh well. Better than Starbucks.
When walking in, use the door to the right that looks like a castle door. If not, regulars inside will be amused. Don't be offended, we all did it the first time
Rudest customer service ever. Stopped serving more than 2 hrs before closing. Coffee was meh. Wi-Fi was good. Might like it better with less pissy staff.