Coffee is good but this place is like an office. Nowhere to sit because everyone is posted up on their laptops. Also it's quiet as fuck so don't talk unless you want everyone to know your business.
It is true that they serve great coffee. Also there are too many outlets, so easy to find a space to work. But the restroom is the worst one I've ever seen in NYC...
The baristas need help with customer service. Last time the barista just wanted to tell me how hung over he was. This time the barista gave us 1) the wrong order 2) gave us 1 coffee to go & 1 to stay.