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Touch ‘n Go Hub

Financial Service
Kuala Lumpur Sentral, Kuala Lumpur
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5.4/10
59
ratings
  • Tips
    Daph_ M.
    "Thanks for the fast and good service!"(6 Tips)
    Hazel L.
    "Have to come to this office (behind CIMB bank) to avtivate it."(3 Tips)
Tips and Reviews icon28 Tips and reviews
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  • BYN
    BYNApril 10, 2012
    Applying my Touch 'n Go card here. The awesome thing is you can personalise your Touch 'n Go card with your very own photos or pictures.
    Upvote7Downvote
  • Hazel L.
    Hazel LimSeptember 22, 2015
    Touch and go card will be deactivated if you don't use it in a year. Have to come to this office (behind CIMB bank) to avtivate it.
    Upvote1Downvote
  • Choo Y.
    Choo Yi huiSeptember 10, 2011
    Fail Company! Ask customers 2 take a seat yet only 7 seats near the entrance available!
    Upvote2Downvote
  • benfooheart icon on user image
    benfooJuly 26, 2020
    The staff is efficient, friendly and very courteous. 👏🏽👏🏽👏🏽
    UpvoteDownvote
  • Arvind N.heart icon on user image
    Arvind NallathambiJanuary 28, 2015
    The service here is not that bad but it's really look hidden and if you have been extra charged for your card you will get back your money after 1 month. They will bank in the money and sms you
    Upvote1Downvote
  • Ian C.
    Ian CheeJuly 31, 2018
    Self-service kiosks are available 24/7.
    UpvoteDownvote
  • Touch 'n Go M.
    Limited Edition Dragon Touch 'n Go card. Only RM15 at all our hubs. Grab yours now before its too late! :)
    Upvote1Downvote
  • Daph_ M.
    Daph_ MeMarch 9, 2012
    Thanks for the fast and good service! Helpful enough to solve my card problem ;)
    UpvoteDownvote
  • Johan J.
    Johan JohnSeptember 19, 2014
    Find other places to topup because people only came here to solve problems and you'll wasting your time queuing
    UpvoteDownvote
  • X
    XOctober 15, 2012
    Office Hours changed, now - Mon to Fri: 8.30 to 5.30 / Sat 8.30 to 1.00.
    UpvoteDownvote
  • Azizi K.
    Azizi KhanMay 30, 2013
    The service is crap here. You take a ticket but there is an 'express' counter for people to cut the queue.
    UpvoteDownvote
  • Jonah J.
    Jonah JonesSeptember 20, 2017
    Troublesome to renew expired card...
    UpvoteDownvote
  • Cheon Fong L.
    Cheon Fong LiewNovember 13, 2010
    Card replacement: RM10 (valid 10 years)
    Upvote3Downvote
  • Cikgu R.
    Cikgu RoshilaMarch 25, 2014
    Pekerjanya friendly ;) cepat berkhidmat.
    UpvoteDownvote
  • Stephen L.
    Stephen LiewNovember 9, 2011
    Cozy, fast service.
    UpvoteDownvote
  • TC Boiheart icon on user image
    TC BoiApril 7, 2019
    Reload tng via credit card with no service charge
    UpvoteDownvote
  • Nadia A.
    Nadia AbdullahFebruary 16, 2013
    Good service
    Upvote1Downvote
  • MF
    MFDecember 22, 2011
    Reliable staff n service :)
    UpvoteDownvote
  • Justin A.
    Justin AlexNovember 3, 2011
    Excellent service from them.
    UpvoteDownvote
  • Raymond K.
    Raymond KeysMay 7, 2012
    Been here 5+ times
    They gave me temporary 'Tag' only worked for 3 weeks. Then another that didn't 'bleep' passing tru barrier. Took 5 months to repair. Tried it yesterday & it still doesn't work!! WTF?
    UpvoteDownvote
  • Joe B.
    Joe BlackApril 15, 2013
    Lembab nk mampos.. Pemalas staff dia
    UpvoteDownvote
  • Vanessa Y.
    Vanessa YeoSeptember 27, 2012
    Very very very slow service. Under-staff. During peak and even non-peak hour. Definitely need improvement.
    UpvoteDownvote
  • Shaza M.heart icon on user image
    Shaza MahamatNovember 14, 2012
    Your people and your system sucks big time!
    UpvoteDownvote
  • Vanessa Y.
    Vanessa YeoSeptember 27, 2012
    Slowest service. Understaff. During peak or even non peak.
    UpvoteDownvote
  • Iwan F.
    Iwan FoxJanuary 24, 2011
    Servis Lembap mcm lembu!!
    UpvoteDownvote
  • Abs A. Iman
    Abs A. ImanMarch 19, 2012
    poor update systems! dont promise ur customer if u cant do it! WTF! wasting time.
    UpvoteDownvote
  • Cikgu R.
    Cikgu RoshilaMarch 25, 2014
    Level 1. Di belakang CIMB bank. Bayar parking di tingkat 1 atau 4. ;)
    UpvoteDownvote
  • Midi J.
    Midi JainalJuly 20, 2013
    Lembap kt sumer kaunter... usaha la sikit supaya jd leboh efisien.. btw, kalo ade competitor lain confirm x lembap mcm nih..
    Upvote2Downvote1
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