• Photo taken at Sterling Appliance by Yext Y. on 2/23/2018
Category icon

Sterling Appliance

Construction Supplies Store, Electronics Store, and Furniture and Home Store
Sterling
Save
Share
8.7/10
46
ratings
  • Tips
    Olly
    "They did a great job repairing the frig!"(7 Tips)
    Dion E.
    "He installed the new board and everything works great."(5 Tips)
    B F.
    "... purchasing the fridge, dishwasher, and a cook-top. The staff was great, there..."(2 Tips)
    Natalie
    "correct appliances"(5 Tips)
Tips and Reviews icon25 Tips and reviews
Filter:
  • repair
  • installation
  • knowledgeable staff
User icon
Log in to leave a tip here.

Sort:
  • Popular
  • Recent
  • Terra F.heart icon on user image
    Terra FAugust 7, 2019
    A week after buying new appliances for my home, I noticed a dent in the freezer door for a replacement door, they stated they would fix it free of charge. They provides excellent customer service.
    UpvoteDownvote
  • Lisaheart icon on user image
    LisaNovember 7, 2019
    The sales staff is extremely knowledgeable about their products. When we bought a washing machine for a new house, she new exactly what would fit and what would be needed for installation. Awesome!
    UpvoteDownvote
  • Gordieheart icon on user image
    GordieDecember 6, 2019
    Fixing problems proves how good a company is. Overall we had a wonderful experience with Sterling Appliance. Thank you everyone at Sterling Appliance for a wonderful resolution and a fantastic kitchen
    UpvoteDownvote
  • Cardi H.heart icon on user image
    Cardi HDecember 13, 2019
    The absolute BEST service I have EVER had !!! The staff was great - professional and extremely helpful. The delivery people could not be faulted. I would definitely use this company again.
    UpvoteDownvote
  • Senaheart icon on user image
    SenaNovember 22, 2019
    This is a wonderful company! In over 20 years we've never found better prices on appliances, or better repair service. You rarely find repair folks with this level of professionalism and courtesy.
    UpvoteDownvote
  • Elva34heart icon on user image
    Elva34July 3, 2019
    Excellent experience. I called and ordered a dishwasher. He arrived and was very efficient and knowledgeable.Very please with our experience and never stepped inside the store
    UpvoteDownvote
  • Rayen S.heart icon on user image
    Rayen SJanuary 13, 2020
    They've always been honest and prompt in their dealings with us. They always show up on the day they say. So If you find yourself needing repairs, don't hesitate to give Sterling Appliance a call!
    UpvoteDownvote
  • Dion E.heart icon on user image
    Dion EFebruary 24, 2020
    The repair person was on time and professional. He installed the new board and everything works great. He left my laundry room clean. I will call Sterling Appliance in the future.
    UpvoteDownvote
  • Natalieheart icon on user image
    NatalieOctober 25, 2019
    Sterling Appliance sales/service depts backs up their work/installation w/the correct appliances to meet our Owners needs. Appreciate all that Deanna did at one of our Mged Props in Springfield.
    UpvoteDownvote
  • Aaronheart icon on user image
    AaronJanuary 17, 2020
    Staff at Sterling Appliance are knowledgeable, courteous, and considerate of my time. They were on time and efficient during the installation. I recommend Sterling Appliance for home appliance needs.
    UpvoteDownvote
  • tawnyheart icon on user image
    tawnyOctober 17, 2019
    They showed up at 11am and asked me a few questions and then said that I could go about my business and he would let me know when he needed me. Within an hour he had the old one out and the new one in
    UpvoteDownvote
  • Gordonheart icon on user image
    GordonDecember 26, 2019
    We recently remodeled our kitchen. So we visited them again. We couldn't be more pleased with him and highly recommend Sterling Appliance.
    UpvoteDownvote
  • Ollyheart icon on user image
    OllyAugust 22, 2019
    I called Sterling Appliance from California to repair my elderly parents' ice maker in Virginia. They did a great job repairing the frig! Thanks!
    UpvoteDownvote
  • Lilyheart icon on user image
    LilyDecember 20, 2019
    Extremely happy with our fast, courteous, and professional repair job by Sterling Appliance! Sterling scheduled us within just a few days . Would definitely use them again.
    UpvoteDownvote
  • Elnora B.heart icon on user image
    Elnora BJanuary 10, 2020
    I bought a Bosch microwave from Sterling Appliance and had a great experience. The installers were very nice and the microwave works great.
    UpvoteDownvote
  • Rola G.heart icon on user image
    Rola GFebruary 20, 2020
    Wonderful. Got a quick estimate, they answered my many questions. After I ordered one, I wanted a different model, they changed the order. Very satisfied.
    UpvoteDownvote
  • B F.heart icon on user image
    B FSeptember 12, 2019
    We were in the market for a refrigerator and ended up purchasing the fridge, dishwasher, and a cook-top. The staff was great, there was no up-selling.
    UpvoteDownvote
  • cathrynkoenig068heart icon on user image
    cathrynkoenig068January 30, 2020
    They have repaired my appliances for years. I have never had a problem. They were prompt, courteous and knew exactly what to do.
    UpvoteDownvote
  • Barb M.heart icon on user image
    Barb MFebruary 4, 2020
    Sterling Appliance was excellent at conferring and advising appropriate replacements. The installers arrived on time and completed the job expeditiously.
    UpvoteDownvote
  • Allisonheart icon on user image
    AllisonJanuary 24, 2020
    Company helped me over the phone with my issue. They were very honest. Saved their info to my phone and will use them again for future issues.
    UpvoteDownvote
  • laineheart icon on user image
    laineFebruary 14, 2020
    Before tech arrived dryer started working. Tech ran dryer through a few short cycles. No tools used, suggested I run it as much as possible. Service charge applied is good for 30 days.
    UpvoteDownvote
  • Salheart icon on user image
    SalFebruary 7, 2020
    they were very professional and did a great job. Knew what needed to be done to have the problem resolved.
    UpvoteDownvote
  • ssimmsheart icon on user image
    ssimmsNovember 1, 2019
    I'd always believed such customer service was made up in the minds of Hollywood writers, guess not! Thank you!
    UpvoteDownvote
  • Kaceyheart icon on user image
    KaceyMarch 3, 2020
    Installer did a good job !
    UpvoteDownvote
  • Avery V.heart icon on user image
    Avery VMarch 9, 2020
    Great technician
    UpvoteDownvote
Photos1 Photo