Great staff here. Hauoli is the most wonderful United employee I've ever worked with and I meet a ton. Loved talking with her and she took good care of us. Very glad we met her.
Standard amenities and convenient to departure gates. Note, however, that they will not call out your departure at the front, so don't get too comfortable lounging or drinking.
The lounge isn't great, but, as of October 14, 2013: there are fairly good free drinks now, the darker seats are fairlycomfy and not particularly dirty, and greeters seemed friendly. Food is meh.
Wifi card no longer needed. Help-yourself style alcoholic drinks. Snacks consists of cheese, crackers, snack mix and carrots. Badly in need of a makeover.