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United

United Club

Airport Lounge
Hickham, Honolulu
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5.4/10
116
ratings
  • Tips
    Jane B.
    "complimentary Longboard"(2 Tips)
    Rahel B.
    "Don't count on a substantial snack before a long flight."(2 Tips)
    Kimberly H.
    "Hauoli and Shirley make up for it with warm personalities!"(2 Tips)
    Stephanie P.
    "comfortable place to relax before a flight"(3 Tips)
Tips and Reviews icon50 Tips and reviews
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  • Steve V.heart icon on user image
    Steve VAugust 28, 2013
    If the cast of the golden girls designed an airport lounge, it would look something like this...
    Upvote31Downvote
    Upvoted Mar 21
  • Benjamin W.
    Benjamin WilliamsMarch 23, 2016
    Great staff here. Hauoli is the most wonderful United employee I've ever worked with and I meet a ton. Loved talking with her and she took good care of us. Very glad we met her.
    Upvote11Downvote
  • Seoyeon H.
    Seoyeon HongSeptember 14, 2013
    The view of landing strip is great. if you're lucky, you can see the takeoff or landing.
    Upvote5Downvote
  • Stephanie P.heart icon on user image
    Stephanie PollakAugust 26, 2018
    What an awesome experience felt pampered nice food bar and cocktails 🍹 comfortable place to relax before a flight
    UpvoteDownvote
  • Matt P.
    Matt PoffenbargerFebruary 28, 2022
    Been here 5+ times
    The HNL lounge always has good food. The best Mac salad. Nice views
    UpvoteDownvote
  • Roger C.heart icon on user image
    Roger ChenNovember 18, 2019
    One of the best in terms of food. It's hard to find, but remember it's above gates 2 and 3.
    UpvoteDownvote
  • Zihao Y.
    Zihao YangDecember 14, 2024
    The pineapple ice cream is a must try. Foods are much better than any United Clubs in continental US
    UpvoteDownvote
  • CFS
    CFSApril 5, 2014
    They sell the Veuve Clicquot 375 ml for $11.52... An incredible buy as this is a $20 glass of champagne...
    UpvoteDownvote
  • Andrew
    AndrewMarch 1, 2013
    Been here 5+ times
    Free wifi without the password anymore and free longboard beers on draft. Grab a pint and enjoy before your flight.
    Upvote2Downvote
  • Karen G.
    Karen GordeyDecember 15, 2013
    Free wifi..ability to charge devices and free alcohol (including wine)...check in personnel was friendly!!
    UpvoteDownvote
  • Jane B.
    Jane BorochoffNovember 26, 2012
    Update for 2012: try a complimentary Longboard (Hawaiian beer) & charge your devices before your long flight home
    Upvote1Downvote
  • Derek F.
    Derek FromsonJune 30, 2013
    Standard amenities and convenient to departure gates. Note, however, that they will not call out your departure at the front, so don't get too comfortable lounging or drinking.
    Upvote1Downvote
  • Roger C.heart icon on user image
    Roger ChenNovember 14, 2019
    One of the better lounges for United. Food includes rice and meat balls.
    UpvoteDownvote
  • Kimberly H.
    Kimberly HamiltonJanuary 30, 2012
    Always cold...bring a jacket! Hauoli and Shirley make up for it with warm personalities! They're great!
    UpvoteDownvote
  • Kim W.
    Kim WalbridgeApril 8, 2018
    Went to eat a scone for breakfast but it turned to dust when I tried to butter it.
    UpvoteDownvote
  • Bart D.
    Bart De WitteNovember 15, 2013
    United diesn't understand what a lounge is. Compared to the business lounge in Istanbul, it feels like entering a YMCA.
    UpvoteDownvote
  • Josh L.
    Josh LongOctober 14, 2013
    The lounge isn't great, but, as of October 14, 2013: there are fairly good free drinks now, the darker seats are fairly comfy and not particularly dirty, and greeters seemed friendly. Food is meh.
    UpvoteDownvote
  • Ken5i
    Ken5iJanuary 17, 2017
    Wi-if pass-code is in front of bar counter in lounge as of 2017 Jan.
    Upvote1Downvote
  • Michael R.
    Michael RepplingerJune 21, 2023
    United Club in Honolulu, now with complimentary Dole Whip 😀
    UpvoteDownvote
  • Danheart icon on user image
    DanApril 30, 2023
    Beautiful lounge to relax in.
    UpvoteDownvote
  • James G.heart icon on user image
    James GalvinNovember 17, 2014
    The Dole fruit cups are a nice addition. Other than that it's the usual blah.
    UpvoteDownvote
  • Brian C.
    Brian CheeSeptember 7, 2011
    Been here 10+ times
    Bring an empty thermos (steel best) in your carryon and fill it with juice or water in the lounge...
    Upvote2Downvote
  • Rahul S.
    Rahul SabnisJanuary 4, 2014
    Platinum Amex no longer works here. So don't make the trek.
    UpvoteDownvote
  • David R.heart icon on user image
    David RitsonJune 3, 2013
    Been here 25+ times
    Absolutely dreadful place, dreadful airport
    Upvote2Downvote
  • Sukil Y.
    Sukil YoonNovember 17, 2012
    Not what you'd expect from an airline lounge. Munchkins are the best food available
    Upvote1Downvote
  • Brian L.
    Brian LinJuly 30, 2012
    Wifi card no longer needed. Help-yourself style alcoholic drinks. Snacks consists of cheese, crackers, snack mix and carrots. Badly in need of a makeover.
    Upvote2Downvote
  • Flint T.
    Flint TearneySeptember 12, 2011
    Been here 50+ times
    The red carpet room is open until 10:30 but the bar closes at 10:00.
    UpvoteDownvote
  • R,,,, B.
    R,,,, B++January 19, 2012
    Be nice to the counter staff they wield the power
    Upvote1Downvote
  • Rahel B.
    Rahel BailieApril 29, 2012
    Don't count on a substantial snack before a long flight. Leave the lounge early for real food.
    Upvote1Downvote
  • West N.
    West NorthFebruary 16, 2012
    Eat something before come here or you'll DIE in hunger...TERRIBLE lounge
    Upvote4Downvote
  • Torzin Sheart icon on user image
    Torzin SOctober 20, 2019
    Nothing much in term of facility.
    UpvoteDownvote
  • Yasuo O.
    Yasuo OgawaOctober 26, 2013
    Been here 100+ times
    Don't think the mayor here is the mayor since she works for united. Don't think she should be in here. At least shouldn't be.
    UpvoteDownvote
  • Josh K.
    Josh KeithleyJuly 31, 2012
    Decent view. Better then sitting down in gate area
    UpvoteDownvote
  • Karla K.
    Karla KellyOctober 1, 2010
    This is a huge airport. Walking from Hawaiian to United took 20 min. Would have been really long if duty free was open...
    UpvoteDownvote
  • Yasuo O.
    Yasuo OgawaOctober 4, 2011
    Been here 100+ times
    this place is getting run down more and more and its almost a waste of time to walk in. trying to think of another club the 1K can get me into....
    UpvoteDownvote
  • Eric S.
    Eric SineMarch 10, 2012
    The snacks SUCK, the wireless is slow, but it is here.
    Upvote3Downvote
  • Bradley P.
    Bradley PattisonSeptember 10, 2017
    Needs a facelift
    UpvoteDownvote
  • Yusuke N.
    Yusuke N.August 30, 2011
    The elevator to this lounge is difficult to find.
    UpvoteDownvote
  • Michael S.
    Michael SteinOctober 22, 2010
    Grab a comped drink! You pour the liquor.
    Upvote1Downvote
  • .
    .March 2, 2013
    Look for Nichole Smith's panties.
    UpvoteDownvote
  • Dada L.
    Dada LMay 10, 2012
    Chairs are as bad as throwaways
    Upvote3Downvote
  • Bruce C.
    Bruce ColeFebruary 24, 2012
    Furniture is filthy. Don't wear a white shirt and sit in the chairs.
    UpvoteDownvote
  • Kai C.
    Kai CbSeptember 12, 2012
    Been here 5+ times
    Little cold ...
    UpvoteDownvote
  • Nick B.heart icon on user image
    Nick BhirombhakdiNovember 20, 2017
    Way too crowded
    UpvoteDownvote
  • NiNa R.
    NiNa R.HirunyaApril 22, 2011
    Dont waste ur time here!!
    Upvote1Downvote
  • sheepie
    sheepieFebruary 6, 2011
    no free wireless, no free beer (except Budweiser) Not worth going.
    UpvoteDownvote
  • Chris C.
    Chris CApril 24, 2011
    Rude greeters. The united merger reduces services that were customary for continental customers. First class on united is a joke.
    Upvote4Downvote
  • Danny P.
    Danny PMay 1, 2015
    Increíble q desde acá veas la playa, pero estando en el paraíso tropical podrían tener plantas reales y no todas de plástico del año del pedo
    UpvoteDownvote
  • Ilja
    IljaJanuary 17, 2015
    Buffet sehr eingeschränkt. Man erhält in Plastik verpackten Käse und Kekse dazu. Besser bei andere Star Alliance Lounge in HNL benutzen.
    UpvoteDownvote
  • 美穂 梶.
    美穂 梶山February 16, 2019
    ミールはサンドウィッチの具を自分でカスタムするスタイル。スパークリングワインが美味しいです。
    UpvoteDownvote
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