DoubleTree by Hilton

DoubleTree by Hilton Hotel New York City - Chelsea

Hotel
Chelsea, New York
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5.5/10
175
ratings
  • Tips
    Aram B.
    "Gotta love the free cookies"(3 Tips)
    Anna H.
    "Tiny rooms but clean, nicely furnished and well taken care of."(11 Tips)
    Jessie R.
    "Convenient if you need to crash a night near Penn Station / MSG."(2 Tips)
    Michelle C.
    "Great location with small but clean, comfortable rooms."(3 Tips)
Tips and Reviews icon58 Tips and reviews
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  • Jonathon N.
    Jonathon NieldMarch 3, 2014
    In the context of its location, these rooms are pretty nice. Location itself in the city is awesome. The staff though is what makes this hotel phenomenal
    Upvote2Downvote
  • Annie K.
    Annie KunwarJanuary 23, 2014
    Best place to stay in the winter and perhaps otherwise as well. They give cookies when you check in and they are super delicious! The rooms are very cozy; a bit on the smaller side though.
    Upvote2Downvote
  • Snezhana
    SnezhanaAugust 12, 2014
    Amazing Pet-Friendly hotel! It's really hard to find cat-friendly hotel in New York and we are more than satisfied with DoubleTree!
    Upvote1Downvote
  • Michelle C.heart icon on user image
    Michelle ConnochieFebruary 5, 2018
    Been here 5+ times
    Great location with small but clean, comfortable rooms. Really comfy bed too! However the elevators are ridiculously slow
    Upvote2Downvote
  • Tady S.heart icon on user image
    Tady ShaAugust 12, 2013
    They welcomed us with the best signature cookies ever ! They taste good enough to make up for the tiny bathrooms <3
    Upvote7Downvote
  • Alexandra K.
    Alexandra KaufmanJune 24, 2012
    We enjoy our time at the hotel, its very small but we didn't stay long aT the hotel during the day so really it doesn't matter. We fell in love with the bathroom, it was the best part.
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  • .heart icon on user image
    .July 25, 2015
    Been here 10+ times
    Great rooms, cozy and they have the most delicious cookies EVER❤️ i think its the reason why i booked in this hotel🌞
    Upvote1Downvote
  • Hasan M.heart icon on user image
    Hasan MertJune 10, 2015
    Been here 5+ times
    Good location. Easy access to subway and walking distance to main landmarks. Room sizes are quite big for NYC.
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  • Ayman H.
    Ayman HusainAugust 19, 2012
    For my first lodging experience here, I was quite pleased and satisfied. The rooms are compact, but not unexpected for a NYC hotel. The serivce was above average and good.
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  • L. T.heart icon on user image
    L. T.June 9, 2015
    Clean, nice decor, friendly service, great location, and free breakfast - with starbucks coffee too!
    UpvoteDownvote
  • Szabolcs 'csapos' P.
    Szabolcs 'csapos' PerlakiSeptember 23, 2015
    Been here 5+ times
    Delicious welcome chocolate cookies, but the rooms are very small, we hardly could put our stuff anywhere. No minibar and no small fridge available.
    Upvote3Downvote
  • Yiotaheart icon on user image
    YiotaMarch 26, 2018
    Been here 5+ times
    Great location, excellent stuff, delicious welcome cookies!!
    UpvoteDownvote
  • Ryan K.
    Ryan KaulNovember 4, 2013
    There was a midget hiding in my closet dressed as a leprechaun, but other than that unexpected surprise, all good. And I made a new drinking buddy.
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  • Anna H.
    Anna HowardAugust 9, 2011
    Tiny rooms but clean, nicely furnished and well taken care of. The fitness center and business center are great!! But are located in a raper basement LOL
    Upvote7Downvote
  • Diana F.heart icon on user image
    Diana FryarFebruary 7, 2016
    Great hotel near some great places only down side is the wifi isn't great in the rooms
    UpvoteDownvote
  • Anais A.heart icon on user image
    Anais AgtJune 13, 2015
    Great location. The rooms are small but ok. Nice for a few nights stay
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  • pj c.
    pj calihanApril 10, 2012
    My go to when in NYC - staff is great and within walking distance to Kate Spade and Ilili
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  • Hyo In K.heart icon on user image
    Hyo In KimFebruary 24, 2015
    It is not thaaat expensive, a great room for couples, near the main streets and like 5 min walk to Penn Station
    UpvoteDownvote
  • Doc J C.
    Doc J CastroSeptember 4, 2011
    Hilton Diamond member: 2 elevators only (can take a while), housekeeping keeps forgetting to leave clean towels, thin walls, etc.... Times square double tree bigger n better
    UpvoteDownvote
  • Andrew D.heart icon on user image
    Nice location. Small, clean rooms. Slow elevators. Kind staff.
    UpvoteDownvote
  • Moe D.heart icon on user image
    Moe DexlerJanuary 4, 2016
    Small rooms but very clean. Ask for an upgrade!
    UpvoteDownvote
  • Allegra W.
    Allegra WilliamsFebruary 24, 2013
    Free fucking cookies at front desk. Rooms are small, but hey, it's NYC. Nice pillows. Disappointed with the ketchup and salt. Room was very hot. Can't turn off this vent thing. ROCK ON.
    UpvoteDownvote
  • Will L.
    Will LandichoFebruary 15, 2011
    Been here 100+ times
    Convenient location to all NYC attractions, clean rooms, and impeccable staff! Truely a gem of a hotel.
    UpvoteDownvote
  • Helen Lee R.
    What? To get internet on both laptop & mobile, you have to pay for each. Big chain gouging. At hip, inexpensive mid-Manhattan hotel I stayed before, internet was free (though not high speed).
    UpvoteDownvote
  • Edoardo
    EdoardoAugust 21, 2012
    I had problems with the keys, but cookies and water free are cool!
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  • Jessie R.
    Jessie RauchJanuary 28, 2013
    Clean & comfy. Convenient if you need to crash a night near Penn Station / MSG. But rooms are small & elevators are PAINFULLY slow. Would not recommend an extended stay here.
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  • Pedigree Brand
    Pedigree BrandNovember 7, 2011
    This hotel allows up to 3 dogs per room, less than 35 lbs. each. There is a $50 fee per pet for the entire stay.
    UpvoteDownvote
  • Lana I.
    Lana IrqsusiNovember 1, 2013
    The cookies at the desk are magnificent
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  • Teresa D.
    Teresa DMarch 2, 2013
    Great service but walls are super thin. Can hear everything in the next room.
    UpvoteDownvote
  • Jesse P.
    Jesse PackerJune 26, 2014
    I've been here 5 minutes and already have 2 free cookies.
    Upvote1Downvote
  • Erika G.
    Erika GravatoFebruary 6, 2011
    Very affordable! Rooms are standard size for NYC but they don't come with the high price tag. A high floor facing 29th St gives you a pretty nice view of the ESB.
    Upvote1Downvote
  • Jaime
    JaimeMay 26, 2012
    Check in special complimentary wine/beer and free wifi
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  • GIU TAE K.
    GIU TAE KIMApril 22, 2013
    Been here 10+ times
    Clean rooms and excellent staff.
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  • Anesha B.
    Anesha BirchettJanuary 10, 2012
    I think Tony is a nice man. He was nothing but sweet & kind to me & my sister.
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  • paddy M.
    paddy MCJune 28, 2013
    good location, nice staff, decent rooms, but slow, unreliable wi-fi
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  • Emre A.heart icon on user image
    Emre AktunaSeptember 18, 2016
    Been here 5+ times
    Deliciuos cookies but small rooms
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  • Vitor T.
    Vitor ThomazSeptember 5, 2013
    Free cookies at check in.
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  • pj c.
    pj calihanAugust 25, 2011
    Best staff - always love staying here!
    Upvote2Downvote
  • Kelly D.
    Kelly DennisMay 15, 2013
    travel a lot, stay here often. Rooms are always clean. Standard NYC size. Elevators are slow at peak times. I take stairs a lot. If you are in NYC, why are you eating here expecting high quality food?
    Upvote1Downvote1
  • Ethan
    EthanMarch 27, 2013
    The hotel restaurant has what is quite possibly the worst antipasto salad, ever. In the history of anywhere. Good lord, it's bad.
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  • dongin l.
    dongin leeSeptember 24, 2012
    good food nice hotel
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  • Jp C.
    Jp CiraoloFebruary 15, 2011
    Been here 100+ times
    Clean rooms and excellent staff.
    Upvote1Downvote
  • James G.
    James GilmerJanuary 29, 2012
    Rooms are small for my taste, but great service.
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  • Suzi J.
    Suzi JollyJuly 18, 2011
    Hard to find; look left after you pass the parking garage.
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  • Aram B.
    Aram BFebruary 11, 2012
    Gotta love the free cookies
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  • Jonathan D.
    Jonathan DortchJune 18, 2011
    FREE COOKIES AT THE FRONT DESK
    Upvote3Downvote
  • Jeanne Y.
    Jeanne YiSeptember 17, 2011
    Been here 5+ times
    miguel is awesome!!!!
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  • Jeremy B.heart icon on user image
    Jeremy BekerNovember 13, 2013
    Been here 10+ times
    Crappy crappy (free) wifi.
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  • Justin J.
    Justin JohnsonJanuary 21, 2012
    Walk down to 7th to catch a cab
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  • David V.
    David ValentinoFebruary 5, 2011
    Views are interesting and diverse... ( saw an elderly man masturbating )
    Upvote1Downvote
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