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Shake Shack

Burger Joint and Ice Cream Parlor$$$$

Upper West Side, New York

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Shake Shack

8.6^/10

2,529

ratings

Ranked #1 for burger joints in the Upper West Side
Has a stamp of approval from Time Out New York and The Corcoran Group
"Even if the line is long the Shack Burger is worth the wait."(26 Tips)
"Try the Shack Stack - The best Burguer in the World!"(17 Tips)
"Great after a trip to the American Museum of Natural History."(11 Tips)
"Get the Shroom Burger!"(10 Tips)

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425 Tips and reviews

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burgers
milkshakes
french fries
shack stack
lively
casual
natural history
family-friendly
good for a quick meal
hot dogs
good for groups
malts
great value
lemonade
corn dogs
off-menu items
crowded
Chicago dogs
coffee
breweries
(15 more)

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Daniel EllisOctober 16, 2018
If you want a simple but delicious burger, Shake Shack is the best! You can preorder on the app so you don’t have to wait in a long line. You do need to be assertive for a table....seating is limited.
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Caroline KJune 19, 2015
Awesome place and the downstairs is amazing but the downtown is better and it manages space more... this one doesnt have a lot of space when its packed and it usally is packed
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Theresa RoldanJanuary 29, 2016
I've had the crinkle fries (w/ & w/o cheese), 'shroom burger, shack burger, shack stack, New York dog, chick 'n' burger, and coffee shake. I've never been disappointed or 'just satisfied.' All amazing
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tomomi C.December 30, 2012
My #1 choice on the menu is the Shack Burger. The meat here tends to be a little on the saltier side compared to other burger joints (i.e. Five Guys), but is fresh and delicious.
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Gaia BennettJune 11, 2015
Best burger in the city. The meat is so perfectly cooked, never overdone, and oh-so-fresh. Though I prefer the Madison Square location, you can eat inside at this location when the weather is bad.
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DustinDecember 9, 2016
Always packed. The secret is to order something that can be eaten while standing, with one hand. So cheese fries are right out.
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Sandy CampbellMarch 9, 2014
I take back whatever disparaging remarks I've said about Shake Shack in the past. I just had a plain, medium rare burger. No ketchup, salt or bun. Just pickles. It was superb! Best beef in ages.
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G DaniellDecember 14, 2014
Atmosphere is the 1st thing I notice,nice place to have lunch/dinner and chat with friends.Burger,fries and a shake seems to be the favorite combo
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Reem KhalilJune 10, 2016
Love from first bite, i had almost everything on the menu and regretted nothing at all... Choose what you love i bet you'll love them all
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BuzzFeedAugust 19, 2016
It wouldn’t be NYC if there wasn’t a Shake Shack around. Like every location, this one is crowded. Unlike every other location, you can walk a block and eat your burger in Central Park. Read more
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New York HabitatNovember 23, 2011
Different location, same great burger. Good place to stop after checking out the Natural History Museum. As always, you've got to get the shack burger, a chocolate shake, and some cheese fries.
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Pepe TreviñoNovember 10, 2012
The best burger I've tasted ever!!! Also great chocolate shake and fries!! (It was back in 2008, but I suppose they're still freakin' delicious!) The hour-plus wait in line was completely worth it!
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dawn.in.newyorkFebruary 3, 2015
Been here 5+ times
My favorite shake shack location. Something feels more fresh and delicious. Good to come by after visiting the natural history museum.
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Jeff SmithApril 11, 2015
Burgers look like an In-n-Out copy, but have a (delicious) flavor of their own. Busy, so send your companion to get a table while you place an order for both of you.
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Karla SosaMay 17, 2016
Everything is delicious! The burgers are on point and served on an amazing bun. The milkshakes are to die for; try the Fair Shake!
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Ant VelezMarch 6, 2012
Been here 5+ times
Don't let yourself be suckered into the In-n-Out vs Shake Shack debate! They are completely different types of burgers, and both are good. I recommend a Shack Burger if it's your first time.
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Mariana PortelaFebruary 14, 2013
Cheese fries are AMAZING! The Smoke Shack burger is great, but I ordered without the cherry peppers (spicy). Caramel shake is good too!
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CUNY School of Professional StudiesApril 20, 2011
GRADUATION GRUB: There's a reason Shake Shack gets all the love it does for its perfect burgers, fries, and shakes. It may not be the classiest meal in town, but it will likely be the most satisfying.
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Julie Thurston Howell IJuly 6, 2019
They have gluten free buns and took care to accommodate by notifying the kitchen staff and changing gloves. And the vanilla custard is GF too!
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John BrianJune 28, 2015
Been here 5+ times
I absolutely love the Smoke Shack Burger. Get the cheese fries (to go) and they'll put the sauce on the side for dipping!
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Sophie GiudicelliApril 5, 2022
Tasty burgers and awesome cookies and cream milkshake. An instant classic for burger lovers.
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Christopher HollingerFebruary 19, 2016
Been here 10+ times
Great burgers and fries but it is always crowded no what what time of day. Speaks to how popular it is though.
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Jeremy DavisJanuary 18, 2015
Been here 5+ times
Can't go wrong with a Shackburger, crinkle fries (THEY'RE BAAAACK!), and a beer! Save room for a shake or custard, obviously.
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Explora BANovember 26, 2014
Great after a trip to the American Museum of Natural History. If it's a decent day out, take lunch to one of the benches around Columbus Ave.
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Brett VenkerJune 6, 2013
Been here 10+ times
Believe the hype. Like most Americans I've had thousands of different burgers and I really think this is the best burger in the states.
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Héloïse MSeptember 12, 2013
What an excellent burger! Have a (double) shake burger (the more simple), it is so tasteful and juicy ! You won't regret it
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Yolanda ShoshanaJune 22, 2011
If you like burgers and some really great fries stop by! Be ready to stand in a line, but it is well worth it. Everything taste fresh. Also try one of the shakes! Nom, nom, nom! Read more
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Alessandro MingioneJune 10, 2015
Short wait. Close to Central Park and the museum of natural history. Cheese fries.
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Erica ChoiAugust 9, 2014
Insanely delicious, never disappoints. Perfectly sized burger, just perfect every time.
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Paul HegerMay 31, 2015
Everything is sooooo good. Even a simple Burger with Fries will blow you away. 🍔🍟🙆
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Steven WallerMay 11, 2016
The portion sizes are similar to Europe and this shouldn't deter you as the food quality and selection more then makes up for it..
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Meredith AAugust 24, 2011
A must for both natives & tourists ... the best burgers in NY! This location is your best bet, line moves pretty quickly.
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Melissa CameronAugust 6, 2013
Crowded, but SO worth it! There is seating down below if you can't find a seat on the main level. The Shack Burger is a MUST!
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Simon SteadmanFebruary 4, 2017
First time here went for the original cheeseburger. Simple but highly effective, as a burger lover you will not be disappointed.
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James ParkJune 10, 2013
Their popular $6.40 shack burger packs a punch. Right across the street from the natural history museum so it's very convenient. So go shack it up.
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AleDecember 19, 2016
Great burgers! Definitely a must! It's always busy, but the line moves pretty fast
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Rachel PerlinDecember 19, 2015
Staff here is phenomenal. One of the best shake shack locations I've ever been to because of this reason alone.
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Iftach Ian AmitOctober 15, 2014
The shack stack is absolutely perfect. Juicy, tasty, perfectly balanced.
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Monkey FaceJanuary 24, 2013
Been here 25+ times
Please be considerate of others and vacate tables when you are done especially if you are two people at one of the 3 tables for 6.
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Staci StevensSeptember 6, 2016
One of the very few hamburgers I'd actually enjoy. Variety of choices. Cheese fries were amazing.
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Will HarahanSeptember 1, 2013
Been here 100+ times
They rarely have them, but when they do, get a shake shack corn dog. You won't regret it.
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eryn oApril 20, 2022
The gluten-free buns taste gluten-free, but the burger is so good it's worth it.
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Lawrence KregerJanuary 10, 2015
Dr. Memet Oz and the Food Police hate this place; the average burger fan adores it. Convenient location near American Museum of Natural History. Friendly servers.
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DDecember 2, 2014
The #SmokeShake is perfect! Just the right balance of smokiness and spiciness! 👍👍
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Sweta MohapatraNovember 24, 2014
Pumpkin Pie Concrete. Real pie pieces in creamy custard. It's a holiday special but worth it when you can get it
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Joe GermuskaAugust 2, 2013
"With or without the hype and the lines, the frozen custard at Shake Shack is pretty awesome; thick, satisfying, and sweet. Flavors change monthly."
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K WMApril 30, 2013
The Shroom Burger is the best thing, I've ever eaten: Portobello Mushroom filled with cheese plus fresh lettuce & tomato. Love it.
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BenFebruary 9, 2015
Much less crowded than the madison square park location! Get a shack stack and a shake. Always a good choice.
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Stephanie DeDeckerApril 16, 2018
Still on the hunt for a burger better than Shake Shacks 😋. Would suggest putting in a mobile order as lines are usually long.
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Fun Foodie NYC ToursJune 21, 2013
Burgers and milkshakes at New York's famous Shake Shack. Also a stop on the Spring Up to The West Side tour.
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Shake Shack

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