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Ghirardelli Chocolate Marketplace

Chocolate Store, Ice Cream Parlor, and Candy Store

San Francisco

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8.5^/10

1,714

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On the list: #BabysFirstTime: SF Edition
Ranked #6 for chocolate stores in San Francisco
This chocolate store is famous for their hot chocolate. It's one of the most popular in the city!
"Go into the gift shop and get a free chocolate square"(8 Tips)
"Get the original and sea salt caramel Hot Chocolate"(4 Tips)
"Walk in and get greeted with a free sample!"(14 Tips)
"The sundaes and hot chocolate are delicious make sure to try both!"(63 Tips)

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262 Tips and reviews

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ice cream
chocolate
free samples
milkshakes
cookies
scenic views
family-friendly
malts
waffle bowl
great value
pumpkin spice
casual
trendy
big portions
tours
banana split
mint
handmade
coconut
butterscotch
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Eleanor RigbyJuly 10, 2017
Top of all ghirardelli in San Francisco has a plaza where you can enjoy the view and you shake, ice cream or whatever you ask for. Be patient is always crowded.
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Upvoted 2 weeks ago
SFistFebruary 27, 2015
There's a rich history behind this company, founded in 1852 by Italian chocolatier Domenico Ghirardelli. To this day they still produce some of the best chocolate in the world. Try anything! Read more
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Upvoted 3 days ago
Eduardo VieroDecember 28, 2014
It's hard to say what's best here since basically everything is good here. I'm more inclined to prefer dark chocolate, but you can choose anyone and won't be disappointed. The factory inside is A+!
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Annie MargesonNovember 27, 2018
You can never go wrong with ice cream. End of story. Just don’t forget that you can change the flavors of ice cream in your sundae. Also, don’t come here on a Saturday evening. It was SOOO crowded!
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Tony XerriMay 20, 2013
Everything is great here but people should compliment more on the knowledgeable staff because they know everything about where they work and that's a rare trait. Free samples when you walk in too!
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NeMeSiSApril 18, 2015
Love the ice cream selection. Tend to be crowded over weekend, so u want to avoid this, come later in the evening. Take a stroll ard the premise Abd enjoy your ice cream!
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Social News NetworkDecember 4, 2013
Chocolate, chocolate and more chocolate! If you're in San Francisco, it would be illegal not to stop in and get your sugar on. The workers are friendly and you feel like a kid in a candy store...
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SılaMay 31, 2015
Best Chocolate Shop in SF. I love Sea Salt and Caramel ones. Try the big box of minis, taste each one and choose your best.
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N ~January 25, 2016
Love the chocolate and the ice cream. They have great deals after holiday season. Gifts options are good. Try their hot chocolate mix it is great.
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SFistMay 6, 2015
Yes, you've had their squares everywhere, but Ghirardelli still represents some of the finest in chocolate-making around the world, so be thankful they're ours.
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Natalie MJune 19, 2015
To avoid the long line at the original choc factory, head to the back to the marketplace to still get your chocolate fix but without as long as a wait!
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C RDecember 28, 2017
Get the tickets at San Francisco cable car and get 10% off at Ghirardelli!
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Lee SimcoxAugust 21, 2013
Free samples of chocolate when you go in! And when I tried to leave I was given another one! This place is bigger and better for sundaes, but to buy chocolate go to its sister shop across the square.
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Lesly TanApril 28, 2012
A brand of chocolate with it's own ice cream parlor? Believe it! Their employees also give out free chocolate to every customer who enters their chocolate shop area (which I abused a few times haha).
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KarenJanuary 18, 2023
So. much. chocolate. Go for the unique stuff you can't get from regular retail locations like supermarkets and pharmacies.
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AbhishekSeptember 1, 2014
If you love chocolate and ice creams, and are in SFO, you should make sure that you pay them a visit! You will not regret!
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Abood AbussaudApril 8, 2015
Everything is great in here.. HUGE portions though.. You get to see the making of their chocolate beside getting a free sample!
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Stephanie LocknerNovember 4, 2015
Always a great place to visit. The ice cream never fails to make me happy and end many a visit to the city.
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Nicte WellerOctober 17, 2018
If you are a chocolate lover, this is a must 😍
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Akshay DaveAugust 12, 2013
The new place is bigger than its older cousin. You have ample of place to sit and relax..no big queues.. love it !
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Rafunzel FoltzJuly 8, 2013
Try the golden gate. Ghirardelli version of a banana split with vanilla/pineapple, strawberry and chocolate.
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Puu KampolratanaFebruary 15, 2015
You can find Ghirardelli Chocolate anywhere around SF but just check out the beautiful view of the wharf from this place
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Tomi AjayiDecember 22, 2014
Go see the chocolate making process, buy some freshly made chocolate or if nothing else, try the free samples given at the door
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Fatin AzmanDecember 26, 2018
Tried their signature fudge ice cream... super goooood. Oh, their chocolates are good too.
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Christine BJuly 12, 2012
Yes, it's touristy and overcrowded, but watching the chocolate made the old fashioned way and having a sundae with the dark chocolate fudge is totally worth it
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EceFebruary 5, 2018
I love it! Anything with chocolate fudge tastes awesome, worth the calories 😉
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Krista VogelSeptember 1, 2014
Free samples! They have special San Francisco flavors here, too, and the sundaes they serve are huge.
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Jeremy KrantzAugust 13, 2014
Pretty much a tourist trap but fun nonetheless. Check out the chocolate fountain/tempering machine in the back of the main room
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Emily WillenOctober 5, 2013
Pick up the paper menu in the front, scan in the code from the back of it with your smart phone, & show the cashier to get 10% off orders
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Celine Pemberton-HoyleMarch 11, 2014
The shop near the entrance sells ice cream and chocolate in large containers, but you can buy individual squares at the Marketplace.
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VickyisaStar LAUJune 1, 2011
Go In summer at night take your butterscotch hot fudge sundae outside and enjoy the great ambience of Ghirardelli Square - quite romantic with the lights at night
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Stephanie PolstonJuly 3, 2015
Ice cream sundaes. They r huge. We went a couple of days and had different ones.Sal were good choices.
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Ray LopesSeptember 4, 2016
My most recent discovery here are the chocolate covered dried cranberry. Deliciously addictive!
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Speitro GómezJune 16, 2017
My first experience was bad, I tried the chocolate sea salt smoothie but it was just sugar for me 😢
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Jinnie LOctober 28, 2013
Mmmm CHOCOLATE♥ yum!! Believe me If you have a sweet tooth, this is heaven. super fun place :)
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AlexAugust 3, 2017
What else can I say? The best and most famous chocolates all around the world
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Ami BatmanOctober 11, 2011
When they give you the sample and you want to share it with a friend, don't split it in half. It's likely full of caramel and you're going to get your fingers sticky!
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Drew KaplanSeptember 18, 2011
The Intense Dark Sundaes have A LOT of ice cream and hot fudge: it's best to share one with a friend rather than trying to eat it all on your own....
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Cale JrAugust 21, 2014
Sundaes are good but the ratio of ice cream to fudge/sauce is off, ends up as soup with giant blobs at the bottom in like 2 seconds
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Shane MartinApril 6, 2019
When buying retail chocolate, use the lane to the right to avoid the sundae line mob
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Steven FreimanAugust 16, 2012
Walk in through the downstairs and out through the upstairs to get two free samples!
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Jennifer RipleySeptember 2, 2012
This cafe is chaos. Seat yourself, if you don't mind stalking those trying to eat their sundaes. Waiters have to wander around looking for table numbers, hope this sundae is worth the 40 min wait!
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Casandra S. ZentenoMay 19, 2014
Cool place, but don't order a milkshake. Our group got 3 different kinds and they were all ~okay~ But the sundaes looked good!
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Anje LitleJune 14, 2014
Hot Cocoa is wonderful! A must try......even thought you may have to stand in line forever!
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OndrejMay 10, 2015
I waited for my hot chocolate longer that I would like to and it wasn't even crowded. At least it tasted delicious. Worth visiting only if you are there the first time.
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Makinder ChahalSeptember 30, 2015
Free samples all around. A must for the chocoholic in us all.
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Lee SimcoxAugust 21, 2013
This store has the widest range of chocolates and gifts, but is really tiny and cramped. For sundaes go to the Marketplace across the square (its bigger).
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FreezeCrowdNovember 14, 2011
The Presidio Passion is a delicious treat to try. If you parked, you can get a voucher.
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Christina ChristodoulouMarch 27, 2018
The Twin Peaks Sundae is seriously good!
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Katie YeeJanuary 13, 2013
Holy Chocolate, I never thought I would say this, but chocolate overload! You can make a custom bag of 50 or 80 by the way :)
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