They finished the 10,000 and 20,000 mile check ups for my "gas-guzzling" 2011 Prius IV on time. They also have handmadeinexpensivesandwichs ($3.00) and snack/dessert area (banana bread $1.00) area.
Toyota dealerships...all the same...play them off eachother, dont be in a hurry, be willing to walk away, bring the young kids, buy at the end of the month from a top sales guy not a rookie...