Long wait for shuttle! And the line was all the way into the garage ..at least 90mins wait.. Please sign up for blue chip if possible..else it totally ruined the start of your vacation!
The shuttle bus drivers won't pick you up at the airport, had to get a cab. (While waiting, over twenty rental car busses for every other service stopped)
Long long wait for the airport shuttle. Take the Fox shuttle that comes more frequently & drops off next door. Only two options available for a compact and my car was dirty & smelled like body odor.
Do not rent a car from this place. We waited over an hour to pick up the car at 1 am on a Friday. They had 3-5 employees working and the line was out the door.
Wait forever for the shuttle! I've been standing here, watching a dozen each of the other companies' shuttles come and go, and Thrifty took 20 minutes. Use another company.
This will be my last time renting Thrifty...especially this location. It is filthy/disgusting in the waiting area and they will charge u for gas even w/ a full tank if u don't have a receipt!
waited for an hour for the car in the parking lot under the sun. When they finally sent a compact out for the people in front of me in the line, the car had a nail in the tire. They did this TWICE
I will not never get rentar cars at thrifty shops. They are not that much friendly and it is too much time wasted to have my car. Pickup station seems far away from LAX
This place is a piece of crap. They check your credit score and if you don't have a certain score you won't be able to rent. Go to National they don't do credit checks and give free upgrades.
Worst place to rent a car. The guys don't even check cars: we had to come back twice, went through 3 different cars because they didn't change the oil or check the tires... NOT FUN
Worst place to rent a car. Waited in line for thirty minutes to check in, and were asked to wait more, again, to get our car. All the waiting at 1 am. Absolutely pathetic
Service is bad. Workers are rude if you don't bother to buy insurance. They looked down on you as if you cant pay.Manager is rude too. Think twice before renting their cars.
Horrible - waited 30 mins for shuttle which didn't show. Had to take one from a friendly driver of another agency. Did not have the car reserved available, only a minivan. Unfriendly & uninterested.
Terrible policies. They did not tell us that we had to bring in our gas receipt and thus charged us 10 dollars despite us bringing the car in with a full tank of gas.