The remodel is beyond incredible and the service from check-in, the bars, room service, and concierge was flawless. We'll certainly be back again and again.
we have been here since two days and the elevators are very slow and always congested with a lot of people. Moreover, there is just one elevator working !! We have to wait more than 20 mins everyday!
No smart tv. Good wifi tho! You have to go through 2 elevators to reach to your room. But the staff are really friendly. And the restaurant's food is really good!!
great location, great room & great staff... the king deluxe has a living room with a sofabed. Largest room 4 the money in NYC... Superb location... best price in the city
The door of room 319 doesn't close all the way, so you have to make sure it is closed. I almost left it open a few times when leaving. Location is great, in the heart of the theater district.
If you dance and you fall, I will catch you! Time after time :) Welcome to an INCredible experience every Thursday with DJ Dove and Super Mario. Ps. I love house music!
So far the service really poor. The hotel is still under construction. The lounge area is loud and staff unhelpful and "unable" to lower the loudmusic or the TV, even 5 am in the morning!!!
Moldyshowers, relentless annoying housekeeping staff that will knock and even call your room even if you have the do not disturb on your door, rooms smell like cigarettes, there was loudconstruction
Маленькие номера, но чистые и уютные, wi-fi хороший, расположение отличное-центр, тайм-сквер за углом, но сняли залог с карты, прошёл почти месяц, а деньги ещё не вернули- это огромный минус!