The level of services is amazing from all Staff, especially Concierge,such as Aline Kalar.And I recommend to all,to allow themselves to experience the luxury and services at The Ritz Carlton Chicago.
Even with three reservation changes and the entire hotel being under construction you simply cannot beat it. Better than any other Ritz and the best hotel in Chicago, bar none!
Love this Ritz! Classy, but not too stuffy!! The rooms are equipped nicely… free overnight shoeshine service available, too! Dry centrally located! Highly recommend!
Head to the renovated bar in the lobby. Chat with Mel. He’s been there for 20+ years and has a lot of stories to tell. Not to mention he makes a mean whiskey sour :)
At this location, in addition to the wonderful services provided don’t hesitate to ask the concierge team; they know things about restaurants and attractions you won’t find on the web.
Beautiful lobby and restaurant area. Rooms are nice but nothing spectacular. Views of the lake are a plus. Sauna and steam rooms are included and a great way to relax
Our favorite Gold Coast perch, The Dec RooftopLounge + Bar, features barrel-aged cocktails, skyline views, ivy-covered trellises, and a giant, eye-shaped sculpture.
The Deluxe suites are amazing, very spacious living and dining area, good bedroom and don't get me started on the views especially from the 26th and up.
Great family-friendly hotel. Make sure to check in with the concierge before arriving, who will arrange special deliveries to your room. Staff treats kids like royalty.
Have the afternoon tea- delicious collection of sandwiches, scones, and tiny desserts. You can also have coffee, or with an upcharge you can have champagne.
If you're staying at the Ritz (one of Chicago's best hotels) and looking for a night on the town, check out Manor, one of Chicago's best nightclubs. 642 N. Clark Street, just a short a cab ride away Read more
My experience at The Ritz was amazing! It was well worth every valuable moment. The staff was wonderful and my Lake front view was breathtaking! The Bed provided the Best Sleep ever while on vacati
Such a huge disappointment from my last experience here. Not only was the 2 bedroom suite filthy but nothing they said came through. Recommend avoiding. There are a ton of options downtown.