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Radisson Hotel JFK Airport

Radisson Hotel JFK Airport

Hotel
Jamaica
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5.2/10
192
ratings
  • Tips
    Ana O.
    "Good service, good food."(4 Tips)
    Sanders A.
    "The cookies is really nice think here."(4 Tips)
    Sara C.
    "Serves it’s purpose for shut eye in a bed near the airport."(5 Tips)
    JJ
    "Old out dated rooms, bar, restaurant, etc."(4 Tips)
Tips and Reviews icon46 Tips and reviews
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  • Colleen K.heart icon on user image
    Colleen KApril 9, 2016
    Staff was v friendly and helpful, esp considering all the cranky/crazy stranded fliers they were dealing with.
  • Juandolar J.heart icon on user image
    Juandolar JuandolarJanuary 17, 2015
    Perfect place for relax , staff friendly and helpful , excellent location
  • Ben S.
    Ben StaplesDecember 30, 2012
    Car lot was full so they made me park on the street. Tough cookies. Check in time is 3:00 and they don't do early check in. Not the greatest experience.
  • Cupcakes Carlynn
    Cupcakes CarlynnFebruary 2, 2015
    Free shuttle to the airport. Every hour on the hour and 1/2 hour
  • Jadin B.
    Jadin BestMarch 24, 2016
    These guys have a New Gm now I was told they are getting ready to do some awesome. Can't wait to see what it is
  • Laurie S.
    Laurie SheinhausFebruary 4, 2014
    You will never guess what I found in the night table draw when I got to my room? Also, Heating/chilling system rattles constantly!
  • JJheart icon on user image
    JJOctober 23, 2015
    Great front desk staff. Old out dated rooms, bar, restaurant, etc.
  • Bbugmy
    BbugmyMay 13, 2013
    Was check in by Maria at guest counter. Very friendly. Luckly I was a HH member or else check in would be long.
  • Berna K.heart icon on user image
    Berna KulekciApril 29, 2018
    Great hotel with wonderful employees!
  • Christina C.
    Christina ChinOctober 20, 2019
    Flight was canceled and was put up here for the night. Really dated place, felt kinda musty old too. I guess fine since it was free but i wouldn't pay to stay there. No free bfast
  • Mike B.
    Mike BryanOctober 2, 2012
    Go see Cheryl at the bar. She's awesome and I can't thank her enough for her hospitality.
  • Sanders A.heart icon on user image
    Sanders AMarch 9, 2013
    The cookies is really nice think here. But do not eat or even try breakfast!
  • Tristanheart icon on user image
    TristanJuly 29, 2015
    Do people stay here by choice? Virgin Atlantic sent me here due to missed connection.
  • Ana O.heart icon on user image
    Ana OyuelaApril 21, 2015
    Good service, good food. Clean room
  • Malek A.heart icon on user image
    Malek AlmutairiDecember 10, 2016
    Good shuttle service from JFK. Good stuff. Old Hotel
  • Sara C.
    Sara CollinsOctober 27, 2019
    Old outdated rooms, tiny bathroom even in suite. Serves it’s purpose for shut eye in a bed near the airport.
  • Mandy M.
    Mandy MacMillanApril 29, 2013
    Alittle miffed that the curtain doesn't block out all ambient light from outside.
  • David H.
    David HeyJuly 9, 2016
    The hotel is fine but expect to wait 45 min. For the airport shuttle. Both pick-up and drop-off the next day took over an hour each way. Poor way to run an airport hotel.
  • Quest F.
    Quest FinderJune 5, 2013
    Been here 10+ times
    The neighborhood and cookies aren't bad, but everything else is! Brown water, intermittently working A/C, worst customer service (too many reasons to name on here) no continental breakfast either!
  • David H.
    David HeyJuly 9, 2016
    The Jr. Suite was pretty good.
  • David C.
    David CrociAugust 2, 2014
    Close to the highway, convenient in some ways, but very noisy at night.
  • Mikki N.
    Mikki NaschApril 4, 2013
    Should find a way to get this message before booking - all true, shuttle bus does not come - though they keep promising it will be "right there" and you are left to freeze on the sidewalk- sucks!
  • Petra L.
    Petra LynchJune 19, 2017
    We waited 1 hour for the shuttle to pick is up..all other hotels were picked up way before us. rooms were dirty and need updated..
  • ted k.
    ted kralovicApril 5, 2012
    join honors and get an upgrade like this!
  • Jared E.
    Jared ElliottMay 27, 2012
    The shuttle from the airport took 45 mins and no one seemed to know why. Very lazy staff that doesn't seem to care. I can't believe Hilton would associate themselves with such nonsense.
  • Matthew R.
    Matthew ReddingJune 11, 2013
    Hotel shuttle is very unreliable.
  • Quest F.
    Quest FinderJune 28, 2013
    Been here 10+ times
    No towels in the room when I checked in and after a call to FD, hours later, still no towels. Wish my company would put me in another hotel.
  • Flip V.heart icon on user image
    Flip Van WaeyenbergheApril 23, 2016
    Had a good night's sleep.
  • Veronica R.
    Veronica RiveraMarch 19, 2013
    Horrible housekeeping! First day, beds undone, washcloths gone and not replaced. 2nd day called so they can fix the beds, took our towels again (all of them) and didn't replaced.
  • Rodrigo R.
    Rodrigo RoffFebruary 23, 2015
    Horrible Service, smelly room, no hair drier, front door no auto-close, bathroom door no closes, shower security bar is loose, too noisy air conditioner.
  • Andy H.
    Andy HooperSeptember 4, 2013
    Dreadful service, shuttle driver was high. Took 45 min to get .2 miles at midnight. A disgrace to the Hilton brand.
  • Ashley C.
    Ashley CrawleyMarch 19, 2013
    Smelly floor..horrible management ..seen staff take food from someones plate and put it back on buffet. .dirty water..bellman was rude...THE COOKIES ARE AWESOME
  • Veronica R.
    Veronica RiveraMarch 19, 2013
    Not the Hilton I've experienced in the past. Glad it was a business trip and I didn't pay for the room. Very bad experience. Will not come back here.
  • Katkoootah6 K.
    it's good hotel:)
  • Mark Y.
    Mark YMay 23, 2014
    Been here 25+ times
    Long wait for rooms after a redeye flight . Disopointed with the service this morning.
  • Sanders A.heart icon on user image
    Sanders AMarch 9, 2013
    Dirty rooms and towels on request only
  • ALESHA B.
    ALESHA BELLMarch 19, 2013
    Smelly rooms, Tub Clogs while showering, Dirty Water, The food is terrible and the staff is a bunch of idiots...
  • Ashley C.
    Ashley CrawleyMarch 19, 2013
    Don't do it..horrible..dirty water. .turn around
  • Jennifer L.
    Jennifer L.May 19, 2012
    The people at the front desk are soooo rude. And the service sucks!! I dont recommend this hotel at alll!
  • Andreas S.heart icon on user image
    Andreas SApril 21, 2015
    Terrible service, unfriendly staff, dated rooms.
  • Björn W. K.heart icon on user image
    Björn W. KjellbyFebruary 8, 2014
    Awful service! Much people, long lines and horrible staff....
  • ST4RS .
    ST4RS April 30, 2012
    Been here 10+ times
    the graveyard shift staff is terrible.. really bad guest service, specially the night manager
  • Karen B.
    Karen BrennanMarch 10, 2012
    Terrible guest service here. Especially the 3rd shift. Bad Hilton standards.
  • خورخ دانيال م.heart icon on user image
    Good cookies!
  • Marcela L.
    Marcela L.December 31, 2013
    La comida del casino es muy cara para la poca variedad y lo desabrida q es. usd27 x arroz y/o fideos y pescado. Verduras, solo brócoli y ensalada de lechuga. Nada mas. Fome. malo.
  • Eddy
    EddyNovember 3, 2013
    La comida es aceptable, las Recepcionistas poco amables
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