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Portola Hotel & Spa at Monterey Bay

Hotel and Event Space

Old Monterey Business District, Monterey

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6.9^/10

184

ratings

"local wine from Paraiso Vineyards in Jacks Lounge and Restaurant!"(5 Tips)
"... Fisherman's Wharf and Peter B's Brewery. My room was hot and it was very..."(2 Tips)
"The warm chocolate chip cookies at check-in are amazing!"(2 Tips)
"Comfy Beds!!!"(2 Tips)

58 Tips and reviews

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Andrew KelmNovember 26, 2012
Been here 5+ times
My room was very comfortable, a/c, flat screen, and an amazing bed. Outdoor pool is kinda small. The cookies that you get at check-in are great. Hotel is right by the warf and pretty much center city
Jessica LlanesNovember 18, 2013
Been here 10+ times
Great suite. Quiet. Good price & location. Jacks was good and spa massage was awesome. Staff treated us well. No complaints at all other than wish we had cheaper Internet. Worth the $ to valet park.
Jetset ExtraSeptember 12, 2013
This LEED Silver, eco-friendly hotel teams up with the equally eco-conscious Central Coast winery J. Lohr for dinner. Try a 2012 Napa Valley Sauvignon Blanc served with smoked salmon Carpaccio. Read more
Fiona KerrSeptember 7, 2014
Great hotel! They upgraded us when we asked :) and the beds + pillows are to die for! Would love to stay longer.
lizzie💋September 30, 2012
Foot traffic is really loud outside our room in the 2nd building. Stay in the main bldg. Cookies at check-in are delish! Comfy bed!
Courtney SelfJanuary 21, 2013
Got a free appetizer in the restaurant by checking in with Foursquare. Ckean, large room. Close to everything...you can walk to the pier, beach, cannery row & aquarium
Hannah GarciaJuly 8, 2015
Overall a gorgeous hotel AND smack dab in the middle of all the attractions we planned to visit. Only drawback was that there was no air conditioning ._. The pool was also a bit small
Shane BarkerJuly 7, 2014
Great rooms and amazing service! It is right next to the Fisherman's Wharf and in the middle of town. Highly recommended!
Casi GerberMay 31, 2011
The couples package with a soak in the tub and a massage was just what we needed! We sipped champagne in the tub and then got amazing massages! Pricey, but worth it! Read more
Bettina SySeptember 18, 2013
Breakfast buffet is fantastic. You must try Jack's famous scone! Delicious and I don't even like scones that much!
Chris KennedyAugust 8, 2019
Lovely hotel. Great breakfast selection to suit everybody. The french toast is the best!!
Helder AraujoFebruary 17, 2010
Ted conference use to be here. The place is great. Just by the wharf and right inside the city center. Drinks and restaurant are great. And they have fantastic omelette for breakfast.
magda w.July 4, 2016
Not sure if worth the 4 stars. Rooms ok but spa and pool facilities are in a separate building - you need to cross a touristy walkway. No bathrobes in the room. Restrooms in public area not maintained
Jason NothdurftAugust 8, 2010
Hotel has a premier location by Fisherman's Wharf and Peter B's Brewery. My room was hot and it was very noisy (because I was above the pool and next to the highway). I wish the Internet was free.
Heidi TSeptember 8, 2011
Room is the furthest away from the elevator and a huge walk. TV does not work. Front desk slow to respond. Otherwise it's a beautiful hotel, Keurig coffee maker in room and a great hair dryer.
Fern HollandJanuary 30, 2015
Awesome place to stay. Will definitely be back. Great staff.
Lizette TresselFebruary 13, 2018
They give you warm cookies at check in. Walking distance to the wharf
_December 8, 2014
Great location, friendly staff, amazing holiday ginger molasses cookies!
KarliAugust 25, 2014
The cookie was nice, but the city of Monterey enacted a fee on hotels close to the conference center, which means you pay for a facility you probably aren't using when staying here. AND no free WiFi.
Tonya WertmanAugust 19, 2013
Loudest hotel I've ever stayed at... The seagulls are neat but nosy and vacuuming on our floor at almost 11:00 PM? Not cool!
Michael SpinelliAugust 27, 2018
Reliable hotel in an unbeatable location.
Kristin GermerothJanuary 7, 2014
The warm chocolate chip cookies at check-in are amazing!
ginny hMay 12, 2019
Warm chocolate chip cookies upon check-in.
Jenna BodnerMarch 23, 2015
Great rooms, short walk to the wharf.
Cassandra DiasJanuary 4, 2014
Pet friendly! Awesome free cookies upon check in!
Portola Hotel & SpaMay 23, 2012
Complimentary valet parking when you dine at Jacks Restaurant or Peter B's Brewpub!
Classy007August 3, 2019
Awesome location and hotel
Ed DioknoJuly 13, 2018
Oslo bucco at Jack’s; fitness room across the alley
SeeMontereyOctober 10, 2011
Check out their great fitness center and outdoor swimming pool!
Viktor MartenssonFebruary 24, 2012
$10 for wifi or Ethernet. 1.2 mi walk to aquarium, Nice dinner menu
R. HurleyFebruary 22, 2013
Love it! I would stay there again.
Paraiso VineyardsApril 15, 2011
Enjoy a glass of local wine from Paraiso Vineyards in Jacks Lounge and Restaurant!
Erlend BakkeMarch 25, 2012
Typical vampire hotel where they charge for everything! Prefer Motel 6 and a dip in the sea to this place. Staff could be more friendly also
judySeptember 23, 2011
Free wifi in the awesome indoor/outdoor lobby!
Ron BessSeptember 13, 2013
Disappointed in the hotel. Did not receive maid service. Room keys did not work on 2nd day and we were locked out of our room and was charged $17 parking fee each time we left hotel. Will not return.
Michael JarvisMay 9, 2011
Cookies at check in and flat screens. Nice place
Michael HudsonJune 24, 2015
League of California Cities
GaryFebruary 13, 2011
The cookies from the check-in desk are great!
Fred ROctober 6, 2013
Do not get a room facing Pacific St if you want to sleep. Noise from foot traffic and passing cars is horrible. It's 2am and finally starting to calm down.
Kerou ChangJune 9, 2011
The internet was actually $9.95 per day in the room. Maybe they changed it though :-)
Nathan HJuly 26, 2011
Awesome cookies when u check-in
Stephen SedorOctober 13, 2011
There's no A/C here!!! Seriously, for $269 a night make me comfortable in my room.
Seth TisueMarch 21, 2011
Every day you decline housekeeping service, you get a $5 voucher for room service or the restaurant.
Autumn MorrisJune 4, 2011
Have a massage with Shirley, I promise you you won't b disappointed!
Gene ChuangApril 5, 2012
Priceline a room for $179, thanks Shat!
Gene ChuangApril 5, 2012
Priceline a room for $110, thanks Shat!
Jasmine VenkatDecember 30, 2011
Fab Hotel! Comfy Beds!!!
Fran MotaJuly 19, 2013
Been here 5+ times
Gym opens 24/7
Matt jarvisMay 9, 2011
Free cookies at check in!
Kerou ChangJune 10, 2011
Not as dog friendly as the website made them out to be...

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Portola Hotel & Spa at Monterey Bay

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