Laura Briggs

"I hope you know where you're going because you won't see through these filthy windows"

"The toilets are still filthy and these days you're likely to be pestered by salespeople just past the entrance to the station."

"It's cold in here, but at least we have the delights of Radio Derby being piped in to keep us warm. Now costs 30p to use the dirty toilets."

"No independent shops here. Enjoy the slalom involved in avoiding those who are being paid to collect for charity."

"Nice comfy seats at the bus station, comfy seats on board , free WiFi, and even plug sockets to charge your phone or laptop. Sadly the snazzy new services don't extend as far as cleaning the vehicle."

"Business now sadly closed."