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- Joe CiacciaJune 1, 2013By far the best all inclusive resort I have ever been to. The food is amazing, service is second to none, and the environment is absolute serenity. Pay extra for the royal service it is worth it
- Chris Ross 💾💩August 7, 2014Hands down the best all inclusive in Mexico! Great staff! Amazing food! Luxury luxury luxury, everything is top notch. Make sure you brought your drinking hat... And a stomach ready for churascaria!
- Jake SchwartzJuly 3, 2015Look for the all inclusive deal on groupon. Great restaurants (adult only side) and the service at the pool/beach/room was very fast. Ask for the good alcohol and they'll use it...just leave a tip
- Ivan RubiraAugust 18, 2015Excellent place for an exquisite accommodation experience, even when the beach side is not the most beautiful, the decoration, service and specially THE FOOD at the hotel compensates it.
- Colby KleinNovember 9, 2013This resort was absolutely amazing. If you want a relaxing time, this is the place to be. Pure bliss & the entire staff is EXTREMELY friendly and accommodating. Our honeymoon was absolutely perfect!!!
- PaddyDecember 6, 2014This place is amazing! Was taken here by the lovely girlfriend for my 30th birthday and it was awesome. Great dining options and the staff are excellent. Mango margarita!
- Quin RMay 6, 2013Awesome. Do Royal Service. Access to butler service, La Palapa, private pools and cabanas. Book Passion early - months in advance. They have Grey Goose, you just have to ask for it.
- Arjun SethDecember 17, 2015This is rest, relaxation and liver disease. All inclusive drinks, all inclusive food, all inclusive paradise.
- Tom DiMaggioFebruary 29, 2016Beautiful resort, excellent staff, nice selection of restaurants/bars. The Overall experience is of high quality here.
- Fernando VivesJanuary 10, 2012Best hotel by Far in Playa del Carmen. Only for adults. I do recommend Royal Service and swimup suites, with direct access to the pull.
- Abigail KofflerDecember 28, 2014Request the alcohol you want by brand, well drinks are weak! Molé is the best restaurant by far.
- Tomas LegorretaNovember 22, 2014Great hotel and friendly people. Kid zones are well defined and food is awesome.
- The cabanas are awesome but you must get up super early to get one.. I got up at 7 am today and had my pick of the litter :)
- Trevor NarvasaApril 23, 2012If you have a Droid phone that has a mirror feature and HDMI connection, be sure to bring the cable. You can stream Netflix!
- For go the adult side. It's cheaper on the family & adults can walk through out the whole property.
- NettyMarch 26, 2014The swim out was awesome.. Food was sooo good.. Service .. Well .. Slow .. Passions restaurant don't waste ur money!!! Raw eggs...eeeeew!!
- Mark MansourDecember 26, 2012Don't expect an upgrade if you are a honeymooner!!! Even in off peak season. Almost had a fight with some guy over a cabana that I had been in for 2 hours and he claimed was his.
- Valerie UhlirNovember 19, 2012"Resort credit" is a SCAM. Be careful before you sign anything. Write "resort credit" on bill before you sign and confirm multiple times that it is not being charged. (LeeCorps Aquatics is horrible.)
- Mark MansourDecember 26, 2012Room service is 24/7 but could be more diverse. The pool is cold!!!! Very cold!!! Even on a hot day... very cold!!!
- Great hotel and beautiful place, just know that the $500 "credit" they may give you is completely useless
- Carmen RodrigoMay 20, 2017Un paraíso, las habitaciones increíbles, la atención también. Imperdibles las actividades. Si podes elegí las habitaciones con salida a la piscina 👌🏻
- Denisse HernandezJune 28, 2015El mejor Resort All inclusive que he visitado, calidad y mucho lujo! Regresar a playa del Carmen es regresar aquí! No existe algo mejor
- Grace GoveaSeptember 9, 2014Excelente resort, servicio de 10 desde tu llegada... Recomiendo pagar un poquito más por el Royal Service, beneficios extras de lujo, las habitaciones de las mejores!
- BON VIVANT SPOTSMarch 28, 2013All-inclusive y lujoso Resort acentuado por el arte del diseño frente al mar turqueza de Playa del Carmen. #ViveCatchy Consiéntete y vive en armonía ...Such a #CatchyHarmonySpot!
- Excelente hotel. Es la segundo vez que regreso y se esta convirtiendo en uno de mis lugares favoritos para vacacionar. Muchos restaurantes!
- Rafa VelaMarch 18, 2023Todo muy bien, las instalaciones muy cómodas, la comida en general muy bien, el servicio muy bueno
- Db KarlisMay 13, 2015El ambiente, decoración, servicio, amenidades, Royal es increíble regresare si por que sii me hicieron sentir especial en todo momento
- Elena KotovaJanuary 20, 2016Шикарный отель, великолепный спа,рестораны и буфет на 5+.для номеров Royal много допов + своя пляжная территория!
- Brezy BaezApril 1, 2015Todo es excelente el hotel, el servicio, la comida, la atención todooooooo muy recomendable no dejen de reservar en Fuego
- Hernan CardenasMay 10, 2016ES BUEBO TODO LA ATENCIÓN INCREÍBLE EL LUGAR LO ELEGANTE CON LO ENTRETENIDO REALMENTE UN PARAÍSO o
- Carlos M. Rodríguez VegaOctober 7, 2014Muy padre hotel, esta muy nuevo y esta muy cerca del centro de Playa del Carmen.
- Juan Camilo GaraygarciaNovember 21, 2014Excelente servicio. Excelente resort. Todo lo que necesitas con todo el lujo y el estilo.
- Renato OlivaresAugust 16, 2015Es un lugar excelente, los restaurantes tienen gran variedad de exquisita comida!
- Paga un poquito más para tener el royal service. Vale mucho la pena los servicios. P ej. Mayordomo.
- Aldonauta HSJuly 21, 2013Es la habitación más lujosa en la que he estado. Excelente servicio y gran lugar.
- Emi LioSeptember 15, 2015Salgan a correr en la mañana y observen el hotel a obscuras , luego vean al amanecer , me dicen que se siente , de nada