New Balance Flagship Store
Shoe Store and Sporting Goods Retail
Flatiron District, New York
"Test out some shoes on the treadmill in the back"(2 Tips)
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DrewMay 30, 2013My 574s from Zappos had a sole that had come unglued. They gave me store credit for the price of the shoes, and I just paid the difference on a brand new pair. Excellent customer service!
Best place for running shoes and old school kicks in the city! Great staff!
AlexJanuary 15, 2013Great customer service but they didn't have some of the shoes I wanted from their website.
Dunno what the deal is with the negative tips, but the staff was super friendly and beyond helpful. Also: Liverpool FC kits!
Ben DruckerOctober 10, 2014Staff was helpful and they have a pretty decent selection of sub $100 shoes.
CarolDecember 8, 2023Tbh you won’t get much service here until you identify the sales associate and ask them to help you
Alex P.April 13, 2014Dealt with one guy with stutter, (should have got his name) treated us like royalty!
Customer service doesn't seem to be a priority here.
Phil GiacketteNovember 2, 2012Come to New Balance Long Island instead. Much better customer service. They take care of you. That's a promise
Adam StoneApril 15, 2012If you're looking fbor a store with great customer service,well, you'll need to keep looking.
Ivan ZimnukhovMarch 13, 2013Говнище магазин, трудно поверить в это, но в СПб в галерее кроссовок больше и они дешевле!
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Closed until 10:00 AM (Show more)
- Mon–Sat
- 10:00 AM–9:00 PM
- Sun
- Noon–7:00 PM
(212) 727-2521
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Yes (incl. American Express)
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