Probably my worst Marriott-branded experience ! Poor rooms, poor service, poor internet, no view,... Sales team at this hotel deserve a salary increase for filling this hotel at such a high rate !
It's absurd that a nice hotel like this doesn't have wifi in their rooms. I understand that they're renovating but they should still have at least SOMETHING
Very nice staff, and the rooms are pretty comfortable. But the WiFi, even the service you pay for, is atrociously slow and inconsistent. Shocking for a hotel this size. Also, no flatscreen TVs.
Maurizio's is AWFUL and has NO customer service. The delivery guy cusses at you, threatens, and tries to fight you when he delivers your CORRECTED order. Don't expect them to get your order right.
The Marriott St. Louis Grand is your gateway to sophisticated comfort in the heart of downtown St. Louis. Enjoy our convenient location near Busch Stadium, St. Louis Arch and Zoo, the City Museum, and more!