Hertz

Selected Tips

• Long long lines on weekends and no gold line

  Madison Calvert

• Curiously missing the Gold line!

  Madison Calvert

• Connected to Union Station

  Jonathan Espiritu

• No line, but no one was at the desk inside.

  Torri Lynn

• Be prepared to wait in line

  Joe Peck

• If a GOLD, don't be afraid to ask for a Free upgrade if you don't like the car selected.

  SHAR HAZEL

• Not if your hertz gold. Got in car and drove off.

  Chris Chavez

• They’ll even drive you personally to the airport, so you don’t have to wait for the bus... only location I’ve ever found that does this

  Eleanor Salerno

• I want to love Hertz, but they make it hard sometimes.

  Biz Traveldude

• DO NOT RENT FROM HERE! THEY ARE THE WORST RENTAL EXPERIENCE I HAVE EVER HAD BAR NONE! THEY GIVE YOU BROKEN CARS AND DON'T ANSWER THE PHONE EVER. THEY MANAGERS ARE INSENSITIVE AND UNCARING!

  Kathleen Klosterman

• By all means, don't forget your tapes!

  Eric Andersen

• In a hurry when checking back in? Let them know and they may give you a ride to the terminal, or at least let you leave the keys and go

  Eric Andersen

• Slowest shuttle to the Terminal of all time. Allow plenty of extra time to get to the drop-off.

  Moe Dexler

• Elevator to 2nd floor for walkway to Terminals B/C, Walkway floor for Terminal A

  Eric Andersen

• Why does it take 40 minutes to get a car with GPS?

  Daniel Stanush

• Don't even think about renting a car here..Many better options that I've used here. Made a reservation and they don't have any cars available. Called customer service line and not helpful either.

  Erica

• Next to SFO, the worst Hertz location ever. Gold or not, do not expect customer service of any sort.

  Donna

• 14 counters, 2 people helping

  Rian H

• Having a reservation for a car here doesn't necessarily mean that they'll have a car for you...

  Marquis Parker

• No air conditioning premium price look out :(

  Michael Barth

• You have to fail multiple IQ tests to work here.

  Donna

• Agree that they are friendly but slow. Also seemed to be a disconnect between Gold and downstairs as when I got up there someone else was driving off in the car they gave me. They fixed it in minutes.

  Renee G

• Tell them you've waited in line for a long time and get a free upgrade.

  Reuben Ingber

• Slow, but I wonder if it is users rather than Hertz's staff..

  Isabel Saldarriaga

• Slowww!! Just person!!

  Chris R.

• They are super slow!!!!!!

  Kerri Legette

• Don't come on Saturday. There is only one employee and it's crowded! He can't do it all.

  Martha Huizenga

• Friendly staff, convenient location. Call ahead of reservation time if you request pick up or there may be a delay.

  Joy

• Easy and convenient in the neighborhood. Friendly staff!

  jaguarprincess

• Hertz will sometimes overbook this location, sending the employees scrambling to find you a car. Be patient. And check the gas tank before you drive off :)

  Sarah Paine