Avis Car Rental

Selected Tips

• This place moves at about the speed of smell.

  Tyler Hammond

• Avis is so much better than Hertz. Better cars, better website and better prices. So glad to be back.

  Ben Brooks

• I like the bus old driver who took me to the terminal around 9:30. He was funny and very very nice and gentle.

  djkaz

• line is way too long with only two customer service representatives during the Christmas holiday. Don't choose this place if you are in a hurry

  Stephen Rice

• Choose Avis/Budget over Alamo/National, and ask for Glenda. After a terrible experience at Budget my friends and I were greeted with a smile and the best customer service We have ever had.

  Joseph Clark

• Great service at this location. Join Avis Preferred to skip the lines and go straight to your vehicle.

  Sean Miller

• Be prepared to fend for yourself and burn some extra time waiting at early AM check-in.

  Michael Rakow

• Fica esperto - eles tem a mania de demorar, trocar os carros e "sem querer " fazer um downgrade no seu carro. Vale a pena contratar o serviço de encher o tanque, é uma diferença de .20 cents por galão

  Eduardo Luis Silva

• Do not follow rental return signs if you need to fill up. You can't get back out to do so. Avis also was not forthcoming about fees. Do not use!

  Mike H.

• Horrible service. Waited 25 minutes on a shuttle bus and then they could not remember where my car was - and I am a member of their preferred club.

  Ron Wince

• So frustrating when you intentionally don't get gas bc you don't have time and the person checking you in forgets to charge you for it so you have to spend 10 minutes getting it sorted out. AGH!!!!

  Lori Nettles

• Avis offers some of the best fleet amongst those in the rental industry. High end infiniti, bmw, volvo, and Cadillac car and truck Models

  Jack P

• Paulo the driver of bus 15 is a customer service star. Good rapport and very helpful!

  John Hair

• They have umbrellas for you to use!

  Anthony Rallo

• Nevermind, the bus driver has an insurmountable task to overcome the damage from the gate agent!

  Richard Glenn

• Very friendly staff

  Brett Paynter

• Glenda at buget rental car might be the nicest person I've ever met. She was an awesome help and everyone should go to her for your car rental needs.

  Steve Navas

• Slow service :(

  Mark W.

• Always inspect your car before leaving or they will try screw you like the drivethru.

  Todd Miller

• Pamela who works the reservation desk is nice and super helpful.

  Eric H

• As of January, 2016 the facility is rebuilding. The building is gone so don't be surprised at what you see -- or don't see, that is!!

  Leonel M

• I'll put up with there lack of organization for covered parking. They are fairly cheap just REALLY need to get it together.

  Flyin' J

• Never use on holidays. They can't get enough staff to work.

  Steve Weagant

• The worst remote parking option in Chicago. Consistently slow service capped off by horrid customer service.

  Julian

• Use them all the time for business travel. Friendly employees. For pickup at ORD, go to the shuttle center across from the Hilton.

  Geoff J.

• Really friendly service and good weekly rates. Nice fleet of newer cars in stock. Be advised that they close at noon on the weekend and at 6 during the week.

  John Hankus

• Doris and Alanna give the best customer service!

  Jeanine

• I would not recommend this Avis location. They did not honor the price I was given online (charged me for an upgrade because they were out of the kind of car I booked). My rental was nonrefundable.

  Meg W