Very nice room. Extremely clean and quiet. Good located as for there is the cable car around the corner to take you down to Pier 39/Fisherman's wharf. Great stay!
I really liked this place. My room was huge, and the view was amazing. The lobby is classy but not as nice as others in SF. Bathroom amenities (shampoo, conditioner, and soap) smelled amazing.
Concierge is really helpful and friendly. Hotel is close to public transit and in a nicer part of downtown. It's easy to walk up to Union Square, also. Best if you're not driving to the city.
Clean, modern and comfortable! Ask at check-in for an upgrade to a Bay Bridge view for a gorgeous morning treat while you enjoy their complimentary coffee.
Very nice hotel in downtown San Francisco. Walkable distance to good restaurants and bars. Opt to park in the parking deck across the street instead of valet.
Busy weekends = increased parking fees. Park in the Embarcadero. But be forewarned, the garages actually close. If you need to travel, BART/Muni is a few blocks away! Or Uber it!
Go Green! Save environment and get a $5 voucher for everyday you opt not to have housekeeping clean your room. It's good at restaurant/in-room dining!!
The ground floor is under construction. 3rd floor terrace has a partial view of the Bay Bridge and the TransAmerica building. Elephant & Castle has good prices & food
The bartenders during hh were topnotch. Instantly friendly, helpful...and damn decent at making drinks, also important. Look for Isaac and have him make you an old fashioned.
Neighborhood gets extremely quiet at night if you like that sort of thing. Set right in between the embarcadero and union square and walkable, though not extremely close, to either.
Nice business hotel in a good location in the Financial District, not far from the stock exchange. Watch out for the charge to park your car. Better off parking around the corner for 1/2 the price.
WiFi is $13 a day, even if you stay in a suite. For that reason only (as it's a beautiful hotel) I will never stay here again! WiFi should be free for guests.
Quite pricy for what they offered. All I need out town is good shower, internet, adapter, kettle and flipflop. Failed to offer the last three despite excellent internet connection and fair bathroom.
Exposed hotel mattress?? No thanks. Housekeeping came with an extra sheet but Hotel said beds are shaped strangely and the sheets don't fit. Love Starwood but not this place. Also not heavenly beds?!
Wireless Internet sucks on 23rd floor. I went to get a T-Mobile sim card across the street to tether from my phone. Much faster. Alternative option is Starbucks on the corner.
Disappointed in the quality of room service food overall and limited hours of availability. Carpet stains in the suite, which again unexpected and disappointing. No in-room coffee service.