Had a wonderful one night stay. We did get stuck in the only working elevator for 5 minutes but overall the stay was great. The rooftop bar/pool area was perfect for relaxing in the sun.
Irma Sue at the front desk was very sweet and helpful. She even sent some water up to us when we had obviously been out late enjoying the nightlife. Really went out of her way, great hospitality!
Great location if you're focused on Duval St. The pool is relatively small but nice and enjoyable. Room on Duval St side can be pretty loud throughout the day and night from street noise.
The pool had very nasty water in it and was extremely small! The room was small, but very nice! Rooftop was amazing!!! The staff were pretty nice as well.
Nice rooms and ver convenient for walking around Key West but the walls are very"thin" and you can hear people talking in the next room. We had folks having a party in the room above us.
Great location - service could use training. Our room was nerve serviced !!! All hotels on key west are the same price next time st regius or Hyatt. All the same price
SO DISAPPOINTED! A/C didn't cool my room, and when I called, their solution was to bring me a fan! When I asked for a late check-out, as promised to Platinum IHG members, I was told "No, they're a
Once upon a time, one could come up and enjoy the view,then a drink purchase was required, now a special drink purchase is required , don't waste your time!!!
Pools under construction, 2 bars closed. Only great thing we can say it's Craig and Gill the bartenders are amazing as well as the shuttle driver. Horrible service other than that
The blinds are great for totally blocking out the light. The pool is way smaller than it looks in the pictures. Scotty the bartender at the pool is not the nicest.
Nic at the pool bar pays more attention to his friends who get to drink the "overflow" of his customers drinks for free. He thinks he's too cool for the hotel guests.
Balcony rooms on 2nd floor are great for people watching on Duval but noisy and TINY! Smallest bathroom EVER! Barely enough room to close the door to get to the shower and we're not big people.
Great location - horrible service. Front desk took a personal call while checking in. Our room was not serviced. Bathroom plaster falling down. Perhaps 1.3 stars out of 10. Pathetic choice
Super disappointing! Walls are paper thin, rooms are small and dirty (we found a finger nail in our bed!) and terrible customer service. Don't waste your money!
La Concha Key West Hotel Welcomes You to Key West Florida! Discover a rich history, an enviable Old Town location and sun-drenched island charm when you choose the Crowne Plaza Key West - La Concha Hotel. Located on Duval St., La Concha, is the ideal Key West hotel...