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KSL Hotel & Resort
Hotel, Structure, and Resort
Taman Abad, Johor Bahru
"Love the buffet here 👍"(9 Tips)
"... hotel is really nice comfy and the most important thing that we can't..."(8 Tips)
"Good service by the lift boy👍🏻"(7 Tips)
"Breakfast was acceptable, pool not open yet."(8 Tips)
120 Tips and reviewsFilter:
- buffet
- breakfast food
- comfortable
- scenic views
- swimming pool
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They actually checked in someone else into my room before I arrived and asked if that person is my friend. Epic win.
leslie leslieMay 12, 2012Great hotel. but check in timing is way too slow. no safe box. no bathroom slippers. no cable tv. but overall. nice room and near shopping
IrmanJune 7, 2013Luckily I didn't experience the slow check in as others did. Staff was friendly as well.
Preama KandiahMarch 22, 2014The Business Centre is unprofessional not focused on their job and make customer wait and go back and forth due to incomplete service overlook!
Aflina AnuarFebruary 3, 2019Bell boy very slow, wait so long. Elevator also slow need to improve. Breakfast so so. Never check in again here
Alfian AnuarDecember 29, 2012Claims to be 5 star but service is poor. Very long check in time, morning paper not given, no refrigerator in the deluxe room. Deluxe room in tower 2 is small. Paragon and Selesa has bigger rooms
I've travelled to many places, stayed at a lot of hotels in other countries. I can confidently says that this hotel got the worst front office. To say check in is extremely slow is an understatement.
- Serve wide selection of food @ Infusion Cafe & Restaurant.
when you come to johor bahru, this hotel is recommended for well located but the service is not good
Alvin LooSeptember 25, 2013Overall is good except for the wifi speed. It's should be rated as 4-stars instead of 5.
Thomas SKSApril 22, 2014The wifi here is very slow, and desk Internet port is not provided while Mutiara Hotel does.
Christina ClaireJuly 23, 2013this s 2nd time i check in here, i already book for 2nd stay but reception said i din make any booking luckly stil got available room.. service very poor, they answer call more than 3 ring call..
Barry LimApril 27, 2013Feels like staying in a Genting hotel. Low quality fitting in rooms, very messy environment and not cheap either! Better at Mutiara if you want a 'proper' hotel.
sook yee h'ngDecember 9, 2013A convenient location only. Other services are bad for example slow check in procedure, dusty room, dirty with stained bedsheet, have to request both towel if u stay >1night, bad house keeping service
Princes PaleroAugust 6, 2014Convenient as they have their own shopping mall but staffs have poor customer service.
zephyrousOctober 16, 2012Poor experience with this hotel. Second time here and still consistent with t poor experience. Dirty toilets, peeling wallpaper, slow check in time, hair on floor, etc. Not coming back anymore!- Kevin SunMay 6, 2012Breakfast was acceptable, pool not open yet. Waited 30 mins to check-in & 60 mins to checkout. Unacceptable service! 11@century much better!
Farah RamlehMarch 15, 2013Claim 5 stars hotel! But service like a 1 star! VERY bad service! Had to wait for check in for 3 hrs bcoz they cannot make up the room fast enough!
Kamarul ArieffinApril 18, 2013The slowest checkin counter in d world...long que...bt only 2 counters...alot of observers staff at d counter that do nothing...
For new hotel poor quality in room. TV cable line broke and bad lighting. Other than the mall I'll go back to the Mutara down the street.
- Hotel was sucks. Zero maintenance and stains on toilet wall. Horrible!
Kelvin ChanJuly 13, 2013Dirty! Stains on the floor... similar stains in the toilet like never washed... stink as well! Otherwise okay, definitely not worth the price and expectations!
1,192 Photos
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KSL Hotel & Resort Johor Bahru is the newest and the largest integrated resort in Johor.
Closed until Noon Monday (Show more)
- Mon
- 24 Hours
+60 7-288 2999
Features
Credit Cards
Yes (incl. American Express)
Wi-Fi
Yes
Food & Drink
Menus
Breakfast, Brunch, Lunch, Dinner, Dessert, Happy Hour
Drinks
Beer, Wine, Full Bar, Cocktails
See More
Places inside KSL Hotel & Resort
- 7.1
"..well i can say that this hotel and ferenghi resort&hotel swimmin' pools has the most awesome view..since its located upper level..and large swimmin' pools size.."
Nicky Haznick - 5.7
"I just love it, but if u r staying at apartment u must cross the building to get here."
Rahayu Samsudin 
"Anginn bertiup dingin.. "
Mohd Shaharizan™
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- 6.2
"Absolute Thai and the Cendol here is great 👍"
Miera Alison - 6.0
"Went there today gor lunch buffet ..The food delish n good selection .love love the asam pedas buntut ..*slurp* .."
Salina - 6.0
"Its a nice place to bring family for a good food, since not many places in jb offer good and variety of menu."
Linda Nazmi
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