Kristine Franz

"If not concierge level, as mentioned above, then request up high and away from the atrium. They sometimes have events in the lobby, which can be noisy if your room is on the atrium side"

"The most amazing food! If you like sushi, I recommend the keilani roll; for fish, the sesame ahi tuna; for steak, the crab crusted filet mignon; for dessert, the s'more brownie :) SO GOOD!!"

"Always try to take a voluntary delay in your trip by taking a later flight. You will get either a free voucher or even a free flight!"