Great ski-in/ski-out and a wonderful ski concierge. Gotta love warm ski boots waiting for you in the morning!
Nice Roppongi location. The hotel is adjacent to the Roppongi Mall. Great rooms and service. Convenient to shops and transportation.
Pet friendly hotel. Good choice for those who need to commute to Memorial Sloan-Kettering Cancer Center. Order room service - Ice cream by the pint!
When you arrive, request a Sacher torte and hot chocolate/coffee be delivered to your room and get it over with.
If you spring for a lake view room in the summer, you can see the Navy Pier fireworks on Wednesday and Saturday nights from your room.
If you set up an int'l airport pick-up thru them, they can have someone meet you at gate, whisk you through the airport on a cart and get you through immigration and customs in a blink of an eye.
