Despite of all negative tips: believe me, normally i never go to 4 star, but this hotel deserves stay for: 1. Quality of breakfast 2. The staff are just fantastic people!! 3. Location. I recom!
Unlike the other tips on here... Here's some positives... I checked in at 1pm - no problem. I got a free upgrade to a lovely room. The staff are very polite & saved me money when i wanted to get a cab
Red-eye travelers be warned: check-in is at 3 and they won't lift a finger to get your room ready any earlier. Advance booking and even checking in before noon won't get you a key before 15:00.
wifi is AWEFUL. Keeps dropping out. They do have a code for preferred guests, see if you can get that so you don't pay 25 pounds for such amazingly bad internet
Breakfast buffet has many options for all. Rooms are tiny and outdated. Location is a 5-10 minute walk to the High Street Kensington station. Multiple bus lines stop outside the hotel.
When I checked-in, read all the bad tips, thought my staying'd be worst. But it was ok. My booking was for single standard room. Maybe someone from staff read all the bad reputation tips left here.
Beds are horrible, so hard. You can feel every spring as you lay there sleepless. Unless you like beds as firm as a stone and as lumpy as tapiocapudding, stay elsewhere.
Very dated hotel. Not the best for a Hilton. Rooms are not quiet either. Can hear people in other rooms and corridors...I'd rather stay in the Premier Inn
If you need the Internet while traveling, avoid this place at all costs. Absolutely dreadful. In 2011 getting online should be the easiest thing you do.
No WiFi on the rooms, TV remote broken, several power sockets dead so I had to unplug TV to recharge cellphone. Floor was under reconstruction, everything smelled like dust and paint. Not impressed.
This Kensington hotel is a walk from Olympia Exhibition. This hotel boasts 405 guest rooms, executive rooms and suites. Enjoy a lively central location.