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Hilton Birmingham Metropole

Hilton Birmingham Metropole

Hotel
Birmingham
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5.4/10
213
ratings
  • Tips
    Matt W.
    "Head into the NEC car park - you're on your own from there!"(5 Tips)
    Rickard J.
    "Good hotel with a great executive lounge and a decent pool"(3 Tips)
    Mike A.
    "50 yds from Exec lounge and iPhone"(3 Tips)
    Su B.
    "free shuttle is from Birmingham International station"(2 Tips)
Tips and Reviews icon70 Tips and reviews
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  • James S.heart icon on user image
    James SlaterNovember 27, 2016
    The Met is a vibrant hotel always teaming with people, like Las Vegas, it never stops. The lounge bar is a special place albeit a little expensive you won't find an atmosphere anywhere else like it!
  • Rob J.
    Rob JacksonAugust 17, 2014
    Been here 5+ times
    A good place to stay if you're going to an event on the NEC site. 10 minutes walk from Birmingham International. Rooms are clean and comfortable, and the bar is a good place to relax in.
  • Crazycolheart icon on user image
    CrazycolOctober 24, 2018
    Large size Hilton perfect events at the NEC.Hotel starting to look at little dated now but still good.If can upgrade to executive you get access to the lounge with food and drink on offer each night.
  • Tria H.
    Tria HallDecember 16, 2012
    Been here 10+ times
    Courtesy shuttle bus won't take wheelchairs unless the user can transfer up a high step & the chair can be folded. Taxi to the station £6. Best wheel over to the NEC the back way (during the day).
  • Jamie B.
    Jamie BiddleAugust 25, 2013
    Be very aware of the lines in the car park. Even if you and others get Into the lines you may struggle to enter the car from either drivers or passenger doors to the point you are stuck!
  • James D.
    James DelaneyJanuary 12, 2012
    Here for work; excellent food at dinner time, drinks on the pricy side of acceptable, rooms a little small but suitable. Big venue, well kept. 4/5
  • Tria H.
    Tria HallDecember 16, 2012
    Been here 10+ times
    Check your sheets (had blood dry-cleaned into mine once), alarm (they don't put all the clocks back), bathroom (1 friend broke ribs due to missing mat) & laptop safe (often damaged) before unpacking.
  • Diana
    DianaApril 2, 2014
    If you attend a conference only just ask the receptopn for the free wifi code for the lobby area!
  • Toby S.
    Toby Saint-Just, PhDJanuary 13, 2012
    Been here 25+ times
    New year ... New menu ... And it's actually pretty awesome... Try the eat healthy section... Delicious and light, good for a late supper!
  • Helena d.
    Helena de la VegaJune 14, 2019
    Great location. Super friendly and helpful staff. Really quiet.
  • Pete M.
    Pete MitchelmoreApril 24, 2013
    £4.70 for a medium latte at the Costa bar in reception- The single most expensive coffee I have ever been served - in a cardboard cup- anywhere in the world!
  • Rickard J.heart icon on user image
    Rickard JonssonJuly 25, 2015
    Good hotel with a great executive lounge and a decent pool
  • Ian A.heart icon on user image
    Ian ArblasterFebruary 2, 2016
    Afternoon Tea is pants, not worth the effort or the parking charge! Park on resorts world it's cheaper!
  • Natalie W.heart icon on user image
    Natalie WaltonMarch 30, 2018
    Great location for Genting Arena, about five min walk. Large bar, pizza wasn't great, but the burger was good.
  • Charlie E.
    Charlie ElliottDecember 7, 2012
    £21.50 for a sub standard burger and pint of supermarket lager. Rooms don't have enough plug sockets, beds are pokey, decor outdated and the shower is absolutely laughable. I'd get wetter in the rain.
  • Su B.
    Su ButcherApril 30, 2013
    Avoid hefty car park charges by getting the train and free shuttle is from Birmingham International station (behind taxi rank)
  • Tria H.
    Tria HallDecember 16, 2012
    Been here 10+ times
    Only 8 wheelchair-accessible rooms in a hotel of 800 rooms. This includes none of the single rooms & you'll have to fight to get an "accessible" booking honoured, however far in advance you book.
  • David G.heart icon on user image
    David GiustiJune 1, 2015
    Nice hotel but sadly being dwarfed by a huge casino going in next door
  • John B.
    John BromleyMay 12, 2013
    Hilton burger cheese and bacon was good. But £16. Service was friendly and chatty
  • Paul A.heart icon on user image
    Paul ArrowsmithFebruary 10, 2013
    Been here 5+ times
    Be aware, its the NEC. There are no local pubs or restaurants, so beer and food are expensive. You are trapped. Its mostly set up for conferences, so everyone is on expenses and probably doesn't care
  • Lorraine M.heart icon on user image
    Lorraine MorrowNovember 21, 2013
    Been here 50+ times
    Car park is too small for the number of rooms in the hotel, a space is not guaranteed. If you have any choice you might want to arrive earlier rather than later to avoid circling aimlessly!
  • Claire P.
    Claire ParrNovember 11, 2014
    Super expensive coffee in costa concession, £15 for parking is a lot too for a self employed attending a conference.
  • Pamela M.heart icon on user image
    Pamela MiskovicJune 19, 2016
    Can't believe they have the cheek to charge £7.50 for a single measure of Baileys. Unbelievable and disgusting thievery!!!
  • Mike K.
    Mike KellyFebruary 24, 2012
    This hotel is a conference and wedding reception hotel. At times it gets very busy. NEC is within walking distance. Car parking is chargable. Staff multi lingual. Management could be better.
  • Mike A.
    Mike AndersonApril 30, 2013
    50 yds from Exec lounge and iPhone 5 can't detect any wifi network at all. Wouldn't care but it should be free for Diamond members!
  • Steve H.heart icon on user image
    Steve HarrisonDecember 2, 2014
    Chili prawns starter in Millers Bar is fab.
  • Tria H.
    Tria HallDecember 16, 2012
    Been here 10+ times
    If you've any special dietary needs, don't eat here. During my stay in August '12 they had 3 things on all the restaurants' menus that I could eat, and had none of the 3 in stock all weekend.
  • Phil T.
    Phil TinsleyMay 15, 2013
    Afternoon tea for two with champagne, lots of cakes, very few sarnies...
  • Ananda I.
    Ananda IyerJune 4, 2013
    Bar prices are extortionate! £4.80 for a pint of soft drink! Crazy!
  • brian k.
    brian kolbMarch 5, 2012
    My HHonor tier status was respected & the exec lounge, nice. No issues here.
  • Toya M.heart icon on user image
    Toya MuneraMarch 29, 2015
    Since I know the brand already, I was expecting better amenities, good service though
  • Ben L.
    Ben LabbeJune 1, 2013
    Avoid the hefty WIFI charges. Get a Boingo subscription: unlimited on 2 mobile devices for 4 GBP a month worldwide...
  • Matt W.
    Matt WhiteMarch 29, 2012
    Good luck finding it! Head into the NEC car park - you're on your own from there!
  • Heather M.
    Heather MoodyApril 18, 2012
    Been here 10+ times
    Always check your room. Check clean sheets and window locks. I have had to change room more than once because of these!
  • Elliot B.heart icon on user image
    Elliot BermanJanuary 13, 2016
    Huge, maze-like, impersonal
  • Andrew F.
    Andrew FrazierDecember 2, 2014
    Good place to grab a coffee before heading to the NEC for a gig.
  • Nick B.
    Nick BusseyFebruary 9, 2013
    Beware the Costa prices in the lobby - almost double that of the high street shops.
  • Gergely S.
    Gergely SzabóOctober 2, 2012
    "Feel at home ... Executive Lounge access with complimentary breakfast and refreshments." .. small, exhausted, waste of money.
  • NHS Employers
    NHS EmployersNovember 26, 2013
    We're at #CNOSummit - come chat to us about #caremakers #socmed #flufighter #raisingconcerns
  • Mirren B.
    Mirren BegbieMarch 4, 2013
    Great hotel for NEC. Will use again.
  • Jamie D.
    Jamie DOctober 20, 2011
    Been here 5+ times
    If u want a quiet drink in the bar then this is the wrong hotel, always full of black tie events.
  • Jason B.
    Jason BorthwickApril 6, 2014
    Don't bother with the bar/lounge food. Hugely overpriced and really badly cooked. You never expect hotel bars to be reasonably priced, but in all the hotels we've stayed in this must be the worst!
  • Kate H.
    Kate HarrisonOctober 27, 2010
    Been here 5+ times
    Chocolate cake in the lobby bar is incredible! Staff are incredibly nice there!
  • Jon C.
    Jon CurnowApril 4, 2010
    Food portions in the lobby bar are very generous & reasonably priced. Basic bar-style food but really good The bar doesn't need to be too busy to have some atmosphere. Food service was speedy.
  • Chris B.
    Chris BagnallApril 2, 2011
    Excellent bar staff. Rooms on the small side, but functional.
  • Stuart
    StuartNovember 14, 2012
    Shocking prices at the bar and some extremely rude staff (but also some very lovely ones) Rooms aren't anything to write home about, much prefer Premier Inns for comfort. Sadly can't recommend.
  • Agnes L.
    Agnes LeonardNovember 19, 2013
    Very small bottle of sparkling water £4.00. Nice enough hotel but they pile on the prices for drinks!!!. X
  • Richard M.
    Richard MooreNovember 8, 2011
    £17 for a double vodka with coke and a pint of beer!! Cheeky f@@kers.
  • Anthony
    AnthonyJune 5, 2013
    Almost £10 for 2 coffees!! Tasted good but not that good!
  • Jonathan F.
    Jonathan FlowersNovember 29, 2012
    You cannot rely on the courtesy bus!
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