Customer service could be better, have stayed here many times, have had some awesome suites at cut rate by booking reasonable room and upgrade at checkin for 50 and have stayed 690 suites 4 100 bucks
The showers here are amazing! Awesome costumer service. Pleasant experience over all. OH! You may want to bring toilet paper from home. I swear theirs is made of straight up tree bark.
Pasta Carbonara (ordered through room service) was best I've ever had, used pork belly instead of pancetta. Great for kids! Arcade room is the size of a football field!! Covers all ages! Very clean.
The GSR has revitalized my interest in staying in Reno, NV. GSR high level service, food & spirits is eye opening and refreshing. I hope you give this place a chance...
Very luxurious rooms with comfy beds. Granite-like tile from floor to ceiling in the bathroom. Refrigerator and microwave in room. The design of the sink could be improved because it sprays.
The Grand Sierra is hosting the annual Reliv National Conference this weekend. What a cool place! Plenty of fun activities to do all in one spot, and such a short ride from the airport.
This place is amazing. The buffet is great and for $3 more all you can drinkbeer or wine. They have everything..Arcades, bowling, The Extreme Club, good food, and the Beach. Love it..
Nice casino remodel. The downstairs area that used to be shops is deserted and sucks. Bowling alley is still there and looks like fun, it was full. Not much of a Keno lounge or Sportsbook.
The hotel has nice large rooms but no kitchenette or refrigerator unless you pay for a really small fridge! Housekeeping not so great....half ass job done! Pool area is under construction!
The GSR is a nice hotel but not a great hotel. The rooms are large and, well, nice but it likes to think it's a luxury joint whereas it's more of an average Marriott than a nice Hyatt.
Grand Sierra Resort and Casino, a resort destination in Reno, Nevada with luxury hotel rooms, suites, entertainment, nightlife, casino gaming, family fun, spa and more.