If you're staying more than 1 night, be sure to pick up a new keycard at the reception upon each arrival. The keycards expire every one/two days and you'll end up not being able to unlock your room!
If your keycard is not working, ask the technical staff to check the batteries inside your door lock. This will save you hours of walking up/down to/from the reception!
Service is WONDERFUL! As soon as I arrived, while in line to check in, one of the staff brought out some fresh fruit punch and a cold towel (check-in is semi-outside). Great service from the start!
Get your beach towel from the front desk when you check in.. Because you won't want to come back to the front desk even when it time to check out.. Beautiful