Christine S. • September 30, 2011Great hotel. Great customer service, large and clean rooms, excellent food/gym/spa! Can't go wrong.
Karl H. • September 2, 2014Brilliant hotel with excellent off-peak rates. Poolside cocktail service is not to be missed!
Cathy C. • May 16, 2010Best swimming in the Bay Area. Beautiful hotel, great bar overlooking the bay.
Summer M. • January 2, 2011Stayed here every year for the last 16+ years for the debutante ball. Beautiful hotel, very nice staff, garden court brunch is amazing but make reservations early. Indoor pool gym and spa great!
Sharon D. • January 5, 2016Beautiful hotel in the heart of San Francisco. Booked by my husband for my 50th birthday weekend. Would definitely recommend
Nadia I. • November 8, 2015Great hotel and they offer some exceptional last minute deals, so if you're looking for a place to lay your head before a flight or an impromptu trip, this place is great. Very comfortable rooms
Jennifer C. • March 26, 2016Really nice hotel, the restaurant has great food and cocktails. The pool in the spa was so cold tho and it is at the top of a really steep hill - don't pull your cases up, get a cab or the tram!
Scott V. • September 3, 2017Really cool hotel with great facilities. Great location for Alcatraz and for piers
Sara H. • August 9, 2013Great hotel! Staff are really friendly, rooms are spacious and its in a brilliant location. Definitely recommend.
Nouk D. • October 12, 2019Glad to be checking out of here. Our room was barely even the size of a closet... And all the supposed charm of the building is killed by unfriendly staff. Never again!
Carina A. • March 26, 2015One of my favourite hotels; top notch friendly service, light airy rooms and beds that makes you want to stay another hour every morning. The gym/pool/sauna section is a nice place to unwind, too.
Terri H. • May 20, 2011They are kennel-less boarding (free range pups!) the only place in the city I'd leave my dog. The owner and emps care for the dogs as if they were their own.
Hayley J. • February 11, 2014Most amazing customer service. They left me a gift basket of my fav snacks after my college audition, so sweet and thoughtful. The hotel itself is also amazing:so aesthetically pleasing, & great beds!
lies v. • April 10, 2013Beautiful authentic victorian hotel. But be prepared for small rooms. And sharing your shower. Easy acces to transportation and friendly staff. We've been here twice and will come back again!
Dan • February 3, 2013The lounge in this tiny hotel is pure film noir, private and quiet.
Emily G. • December 30, 2010beautiful hotel! great staff, clean, cozy ... a little hard on allergies though as structure is old.
Alexandro S. • April 8, 2016This was a pretty awesome hotel stay with GREAT hospitality! Wendy at the front desk totally accommodated us!
Auintard H. • January 27, 2019Wow I'm extremely impressed with this new hotel in Napa you got a few points to spare stop by check it out enjoy it all
Avleen V. • February 27, 2019Lovely hotel. New, clean, and absolutely silent. The rooms are immaculate.
Doug B. • June 27, 2015The staff here is awesome and the hotel is beautiful, comfortable, and generally quiet.
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