Michael M. • December 7, 2018This property is amazing. The rooms are great. The staff is awesome. I just wish there was more retail and restaurants downtown.
Jen C. • March 25, 2019A great location if you’re in CLE. Close to Great Lakes and other breweries. The private room is big and has its own bathroom. It’s also above a coffee shop with a rooftop patio. And, free parking!
Bets • March 27, 2016Our go-to place to stay in Cleveland, great staff, huge suites-all recently re-furnished .
elirose • November 7, 2011i love my room! its huge and far better than the pricey and very small hotel room i got in manhattan!
Paul H. • April 7, 2019We’ve stayed in fantastic Kimpton hotels across the country but our stay in Cleveland beats them all. The staff helped us celebrate a recent anniversary and made it an unforgettable experience.
Vaseem • June 8, 2013Excellent service. Always stayed at the Marriott before, but booked at the Ritz this time. Corporate rates at both places were similar. But the Ritz is the Ritz! The Club Room was fantastic.
Enrique G. • December 19, 2018Nice hotel and decoration. A couple of bars open late night, and all around downtown offers everything!
mark • October 9, 2017New, clean, great service, great room layout. Top of my list for Cleveland if I return for anything.
Elizabeth T. • September 18, 2011Absolutely gorgeous hotel with impeccable customer service! I loved my stay here!!!
Shannon H. • August 11, 2017I loved the Arcade. The service was top notch and the island feel of the room was understated but relaxing.
Justin R. • May 24, 2012Everything here has been nice so far. Even got upgraded to a king bed room even though I booked a cheaper queen room! Nice FD staff too!
britt t. • July 15, 2010Chicken quesadilla is awesome and the salsa is perfect! Not too mild, not too spicy
Jason M. • July 17, 2011Good people. From NY there to play ball at Progressive in collegiate baseball and they treated us great! Highly Recommended!
Cynthia M. • July 10, 2019Very clean, quiet, soft beds, black out blinds, great showers. Lobby was very colorful and relaxing. The morning breakfast area was supper nice.
Lindsay M. • June 18, 2013This hotel is awesome! I stayed here 3 times as a Cleveland Clinic patient and have gotten a great rate and enjoyed their free breakfast. Highly recommend!
Chris D. • March 30, 2011The food in the restaurant is pricey, but it is worth EVERY penny. The staff was totally fun enjoyable and accommodating. Excellent stay!!
Becky B. • September 22, 2019Very happy with our experience. Had read a lot of negative reviews stating elevators weren't working to extremely out dated. There are some SMALL improvements that could be made but we give 👍
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