Nouk D. • October 12, 2019Glad to be checking out of here. Our room was barely even the size of a closet... And all the supposed charm of the building is killed by unfriendly staff. Never again!
Martha R. • April 4, 2013El mejor hotel de intercambio de RCI que me ha tocado. Ampliamente recomendable ! ;)
Matt • April 6, 2013The staff is very friendly and knowledgeable. They will help you find the good spots for dinner and brunch in the area. Location on Sutter street is convenient, 15min walk from Union Square.
Jennifer C. • March 26, 2016Really nice hotel, the restaurant has great food and cocktails. The pool in the spa was so cold tho and it is at the top of a really steep hill - don't pull your cases up, get a cab or the tram!
Susan K. • November 17, 2013Beautiful hotel. Front desk is quite welcoming and accommodating. The rooms are clean and very comfortable! Kudos to the staff for a wonderful stay!
Keri A. • February 18, 2019Super comfortable bed, unique and cozy room, with superb customer service.
Hayley J. • February 11, 2014Most amazing customer service. They left me a gift basket of my fav snacks after my college audition, so sweet and thoughtful. The hotel itself is also amazing:so aesthetically pleasing, & great beds!
Mitch G. • March 30, 2013Union Square hotel with an indoor pool at a great price. Best value I have found in San Francisco, and I researched for a month!
Lindsay M. • March 9, 2016Very clean room & comfortable beds. Staff is so friendly! Fantastic hotel overall, highly recommend it.
Dan • February 3, 2013The lounge in this tiny hotel is pure film noir, private and quiet.
Nic W. • October 22, 2016The best price you're going to find in this area. Not a place for long stays but awesome if you need crash space for a night or two.
Jim P. • March 25, 2016Good location and recently redone. Very clean and new for an old hotel. Well done.
Mariana • January 11, 2011Room 601 is equipped with microwave oven, cofee maker, toster and mini-fridge! Very friendly!
Josh H. • February 7, 2012Love the Diva. Good location, nice rooms, nice staff, and good price in the city.
Jasmine P. • February 11, 2015Lovely hotel with complimentary wifi, hot tea, coffee & water at the lobby! On some nights, you can find popcorns too!! :)
Sharon D. • January 5, 2016Beautiful hotel in the heart of San Francisco. Booked by my husband for my 50th birthday weekend. Would definitely recommend
Emily G. • December 30, 2010beautiful hotel! great staff, clean, cozy ... a little hard on allergies though as structure is old.
Claire L. • July 12, 2013Great boutique hotel near Union Square and the 2, 3, 30, 45 bus lines. Burritt Room downstairs! Ask for Eric at the front desk - he's super awesome.
Summer M. • January 2, 2011Stayed here every year for the last 16+ years for the debutante ball. Beautiful hotel, very nice staff, garden court brunch is amazing but make reservations early. Indoor pool gym and spa great!
Bryan I. • October 24, 2012Amazing hotel. Free wifi for rewards members. Daily wine reception (complimentary). Parking is $45, but valet is very prompt (less than 5 mins). Service exceeds other equiv hotels!
Nadia I. • November 8, 2015Great hotel and they offer some exceptional last minute deals, so if you're looking for a place to lay your head before a flight or an impromptu trip, this place is great. Very comfortable rooms
Amy M. • July 6, 2013Nice hotel, ecofriendly, and super comfy beds. Haven't slept that good in a while!
Cihan M. • August 13, 2011Nice location, monthly & weekly rates all renovated family style stuff nice place to stay in sf
James F. • March 7, 2020Be careful which way you turn when you leave the hotel. It’s right on the edge of Tenderloin which is full of crazy people. I felt a little unsafe out walking by myself.
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