Telecasterman • September 19, 2018Great staff- well located on the bay. Catch the ferry to San Francisco approx 20mins along the bay
Island Bruin • December 17, 2014When you are at the pump check out the children's guide to splattered bugs
Ben C. • September 29, 2011Emerald club is the way to go. Get off the plane, walk up to a car and drive it away (after a brief checkout process at the exit). Best car rental experience, hands down.
Mario L. • April 12, 2013Had a check engine light issue with my rental from LA. Danielle was extremely helpful and professional with getting my car rental replaced. :-)
luke r. • October 26, 2011Hertz has great customer service and is generally faster than the other rental companies.
Allan K. • March 22, 2010They will try to upsell you on everything in the book. Different car, GPS, paying for gas, all sorts of insurance, etc.
Mons B. • April 15, 2017I'm not going back to other commuting options because the Ferry is the BEST!! There's even a bar.
Dennis S. • October 22, 2011To non-Fedex drivers, call ahead, their empty facility is in a separate location.
Matthew • April 20, 2012if you miss the alameda ferry, take this one and go for a nice walk/bring a bike; it's only 10 minutes later and the waterfront trail is beautiful.
Tim M. • June 29, 2010If you have your tailwheel, fly N5038C, the Citabria. Loads of fun, great wraparound views, nice and slow for sightseeing.
Blanche B. • February 22, 2013Bring your car back a day early -$15. Gas tank not full - $7.99 a gallon. Bummer Big Time!!!
Darryl M. • August 30, 2011Omg now you have to show your gas receipt because they don't trust your tank read. Has to be within 10miles, or ding. Wtf!
melissa t. • March 28, 2011Customer service isn't the greatest but car car rentals are the cheapest around.
Michelle S. • January 10, 2017Busses run every 10 minutes so there are very short wait times. Drivers are very friendly and assist with bags, don't forget to tip them if they help you out!
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