Michael M. • December 7, 2018This property is amazing. The rooms are great. The staff is awesome. I just wish there was more retail and restaurants downtown.
mark • October 9, 2017New, clean, great service, great room layout. Top of my list for Cleveland if I return for anything.
elirose • November 7, 2011i love my room! its huge and far better than the pricey and very small hotel room i got in manhattan!
Enrique G. • December 19, 2018Nice hotel and decoration. A couple of bars open late night, and all around downtown offers everything!
Bets • March 27, 2016Our go-to place to stay in Cleveland, great staff, huge suites-all recently re-furnished .
Paul H. • April 7, 2019We’ve stayed in fantastic Kimpton hotels across the country but our stay in Cleveland beats them all. The staff helped us celebrate a recent anniversary and made it an unforgettable experience.
The Ritz-Carlton • August 9, 2016The hotel’s Farmers Market Menu in Muse changes monthly, highlighting a single seasonal ingredient across the menu. A favorite so far? Strawberry-jalapeño-glazed mahi, in the heart of berry season.
Elizabeth T. • September 18, 2011Absolutely gorgeous hotel with impeccable customer service! I loved my stay here!!!
Scott R. • August 1, 2014Great service and a couple of upgrades. I have to recommend this place to anyone wanting a first class place to stay.
Justin R. • May 24, 2012Everything here has been nice so far. Even got upgraded to a king bed room even though I booked a cheaper queen room! Nice FD staff too!
Shannon H. • August 11, 2017I loved the Arcade. The service was top notch and the island feel of the room was understated but relaxing.
Lauren C. • March 30, 2019Clean, great service, prompt room service and it’s close to the convention center. Great deal!
Jason M. • July 17, 2011Good people. From NY there to play ball at Progressive in collegiate baseball and they treated us great! Highly Recommended!
Giacson • August 29, 2016Central position downtown,nice comfortable rooms,friendly staff.the common areas look a bit old but overall it's great for short stays and really worth the price.
Becky B. • September 22, 2019Very happy with our experience. Had read a lot of negative reviews stating elevators weren't working to extremely out dated. There are some SMALL improvements that could be made but we give 👍
Bruce S. • February 7, 2012I live on campus because of the close knit community we have here. To me it is amazing how easy it is to socialize and engage with everything on campus and with the city itself.
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