Very friendly staff! You get your hot cookie upon check-in :) I got my free wifi in the room as there was some technical problem. Situated in the heart of Manhattan. very happy to choose this hotel
Amazingly comfortable beds . Small mix up with our room meant we got free drink coupons and WiFi . The only letdown was the bathroom . Bath had rust and was very low though the water was nice and hot
Great nail salon connected to Hotel called Tiffany's. Manicures only $12 for basic polish and the back massages are amazing for those sitting at a desk a lot. Worth it after a mani/pedi.
If I knew before conung that they put izone machines on the floors during the day I never had come, I am allergic to it... My eyes are blurry, crazy to make check out tomorrow
Just to let you know, they don't pick up when you call the reception :) you have to go all the way to them to ask for whatever you want ! I regret this stay 💔
You can store your luggages but you should pay $2 per each bag, $1 when store $1 when return. They gave me a coupon for drink at the bar while waiting for the room but nobody was in the bar.
Location is hard to beat and the beds are really comfortable. The shower was a total pain though (aimed towards the wall couldn't move it) and the TV barely functioned. Can't control your room temp!
If you book via an online site Doubletree don't recognize the booking ref. So be armed with a copy of your booking or you'll end up having to book another room and paying twice.
Visit the lobby of this hotel, enjoy a drink and free wifi access. Plenty of seating area and friendly atmosphere. Also many electrical sockets for laptops etc. Read more
Doubletree cookies are awesome! Room service is a rip. If you need toiletries at night, you're better off going to Duane Reade. If you call, you'll get a voicemail and they may never call you back.
I arrived at 2 pm but early check-in was not available. I went again at 3:30 pm, but the room was not ready yet and they told me I should wait forty minutes more.
They don't lend umbrellas when it's raining. Sad that this common courtesy has been lost. Lack of coffee maker and fridge also disappointing, but the beds are comfortable.
Rooms decent. Terrible internet and of all hilton hotels in NY (and I have been to almost all) the worst service. Everyone here hates their job, possibly life completely. Convenient to grand central.
Reception at this hotel is the worst. Don't be fooled by the modern decor of the lobby, the treatment is more like the ghetto d o u b l e t r e e sign on the side of the building. No executive lounge.
Worst Hilton property I have stayed at in years! No coffee maker in the room, rude service and awful breakfast. Add to that small cramped rooms that you can not move around in we will not be back.
DoubleTree by Hilton Metropolitan Hotel is perfectly located at Lexington Avenue (at 51st Street) in the heart of Midtown Manhattan’s fashionable East Side. This newly renovated, iconic New York City hotel is steps from Park Avenue, Bloomingdales, Madison Avenue shopping, the United Nations, Cent...