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CityFlats Hotel

CityFlats Hotel

Hotel
Heartside-Downtown Grand Rapids, Grand Rapids
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6.2/10
49
ratings
Tips and Reviews icon20 Tips and reviews
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  • comfy beds
  • carrot cake
  • staff
  • dinner
  • bar
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  • Jordan H.
    Jordan HowellMarch 5, 2012
    City Flats is such a cool place to stay and just hang out when in GR. Sunday night 3-course dinner was tasty and a great deal! ($25 for two people)
  • Richard R.heart icon on user image
    Richard R.January 13, 2015
    Been here 10+ times
    The fifth floor is 100% haunted. They won't admit it, but I hear rattling chains and REM's Night Swimming every time I'm put on the fifth floor. Beware (if you don't like REM)!
  • Dawson S.
    Dawson SchachterOctober 29, 2013
    Been here 10+ times
    Home away from home. The staff here is great and rooms excellent. Ask for a room with a view of the street if you have AT&T and want to get cell service.
  • Nate S.
    Nate SimonsonDecember 5, 2011
    Been here 5+ times
    Brittany is best in service . Always hooks you up with the good rooms. If she can. : ) Service at bar is always great! I stay here atleast twice a month. Favorite hotel!!!
  • Miguel L.heart icon on user image
    Miguel LopezAugust 17, 2018
    Very helpful and friendly staff, but the design itself feels like a dorm. The floor is something like linoleum, which is weird for a hotel. Good location.
  • Katie M.
    Katie MalcolmNovember 1, 2013
    Very nice rooms and super comfy beds. Would stay here again!
  • Nate S.
    Nate SimonsonDecember 5, 2011
    Been here 5+ times
    Brittany is he's in service. And hooks you up with the cool rooms. Service in bar is always top notch.
  • Stellaa D.
    Stellaa DuhartApril 23, 2017
    I heard good things about the hotel, but honestly, the room was small, the layout awful and it felt like the basic cheap IKEA, which would be fine if it wasn't 230 a night. Expensive and poor service.
  • Louis S.heart icon on user image
    Louis SAugust 6
    Wireless internet does not work well in guest rooms due to building age.
  • Kathleenheart icon on user image
    KathleenJuly 31, 2015
    Rooms are small and no frills ie. no mini fridge or coffee maker.
  • Eddie R.
    Eddie RiveroAugust 26, 2012
    Very friendly staff. Beautiful renovation
  • janelle g.heart icon on user image
    janelle guntherNovember 29, 2019
    don’t use the free WiFi without a VPN - you’ll be hacked
  • Kellysue H.
    Kellysue HornsbyOctober 5, 2011
    Been here 5+ times
    Amazing place. Service was attentive and personal!
  • Kathleen G.heart icon on user image
    Kathleen GallagherJuly 19, 2012
    The carrot cake here is excellent!
  • Cortney E.
    Cortney E.January 16, 2012
    Rooms are modern & beautiful!
  • Danielle
    DanielleOctober 20, 2011
    Been here 10+ times
    Request 80s music!
  • Ron H.heart icon on user image
    Ron HancockJune 17, 2012
    4 tables and 2 servers working. Waited 10 minutes for service, got up and got our own menus. Waited another 10 and left. I can see why they were almost empty on Father's Day.
  • Amanda O.
    Amanda O'malleyFebruary 29, 2012
    Maria l is an awesome bartender
  • Scott K.
    Scott KotrchFebruary 5, 2013
    Food is dry and not good. Service is good though
  • Joy S.
    Joy SpahnSeptember 20, 2011
    Food is so so and service sucked. They need to step it up a bit.
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