The common areas are really modern but the rooms are a bit more retro. The hotel personal is always ready to help you. The location of the hotel is also a positive point! I'll definitely go back!
Lovely hotel with excellent staff. Great location - nice bars and restaurants in this area and CN Tower is only 26 min walk. There is a gym a nice sauna and two (small not for swim) pool on the top.
Massive Hotel. Not far off Yonge & Dundas and Eaton Centre, not my favorite location in TO but it'll do. Rooms are nice. It does get crowded going through the lobby, very busy hotel.
great location(right in the middle of downtown and very close to eaton centre)but very slow wifi!! and you could almost hear everything through the walls so not good for light sleepers!
Toronto largest hotel, with two smallish pools, but kids will love the slide on the second floor. The rooms are a little dated, but there is a rolling up grading.
The rooms are dated and the bathrooms are small, but this isn't a bad hotel. Its location is great, within walking distance of the Eaton Centre and Yonge-Dundas Square.
Great location in the city. Clean lobby but the rest is a little outdated. Swimming pool had mildew and dirty grout. Bathrooms were very small. It wasn't a horrible stay, but I won't be staying again.
Location is good and rooms have been recently renovated. If you're looking for small boutique hotel. Don't go, this place is huuuuge! Hotel with most hotel rooms in Canada.
If you're asking for directions from Lillian at the concierge desk, please double check them. I had to go to the islandairportferry. When I got to the ferry, I was told I was in the wrong location.
Wi-fi did not work during my stay and did not get fixed even after contacting reception. This is a big con esp. for someone traveling from overseas, wouldn't have chosen this hotel if I knew
It's a very nice hotel but seriously trying to rip off its guests. No minibar and forces guests to order drinks via room service, which is mandatory 4 dollar fee and gratuity on top. Not classy
A bit pricey, and not really worth it. Was $285 a night on the weekend for two bedroom which didn't even have a fridge! Would go somewhere else next time.