Had a good time here. Studio room came with a jacuzzi and two complimentary tickets to water park. Tried their room service menu like the vegetarian option.
water park only has three major slides. a good place to bring your small children. overall a nice experience though you've pretty much enjoyed everything the first ten minutes you're there.
Good place for families with kids as they have a mini water park. Each unit will be entitled to free passes. Lift very slow and during peak times, you’d have to wait many rounds before getting in.
the waterpark is a so so experience. u basically will enjoy the whole thg in the first 10mins, and dats it. the hotel? average. many empty rooms, kinda spooky. but the food is good i must say.
Poor services and so slow. Ask another room but get another room type. Nice looking on picture but the reality in the room pillow and blanket so cheap. I more thing the room almost rm500.00 but...
Studio room is fine, although the toilet is flooded with water. Waterpark also works awesome for family with kids. But their breakfast is the worst. Everything served cold and nothing taste good 😩😩
A great place for family trip but not good for people who demand a good environment. Basically everything spoiled in my room, spoiled tv, unlighted bulb, leaking air-con, spoiled heater for shower.
Semalam all the group smpi around 2pm utk check in..they said we can check in at 3pm..but we r waiting until 6pm to get our room..end up masuk bilik bersepah !! Tak kemas lg..very poor service..
Waited abt 30 mins to check in, then another 30 mins to wait for the room to be ready. And the jazuki was broken! Another 30 mins to fix it. Oh and we only get clean towels AT NIGHT. What a service.
First we arrived earlier at 1245 pm. We queue up for registration about half and hour. The room was not ready which is OK. We had to come back at 3pm. Queue another 40 mins to get the key. Dam slow.
Wait for 1 hour to check in. Lobby economised with only fan and no aircond. the cool thing is they only have wifi at lobby.Front office manager Mr Nagoo is rude. Bath room w/o toothbrush is priceless.
facilities not enough: can't dry clothes in balcony and no clothesline in bathroom. where do you leave wet clothes after returning from water park? on furniture?
very bad places.room jacuzi cant use.but i paid for this.just only hot n cold water.aircond system was not too cool like no mantainance before..front desk is very slow,almost 1hour waiting for checkin
This is a tourist trap, extremely bad service. Keep me wait for 2 hours for check in. This stupid resort does not provide tooth brush in their bath room. Please advice everyone not to come here!
Multi level car park, good. Corridors, dirty. B313A, balconydirty, door ledge faulty, wifi dont work. Housekeeping, bed sheet dirty, no toilet paper, no coffee, no mineral water
Featuring an exclusive water park, spacious resort style service apartments, a host of meeting rooms and retail centre. It is the perfect destination for business success and fun family escapades centred around a water park.