I've never had a bad experience at a Cadillac dealership. Rob in Service is spot on, he knew who I was before I even walked through the door. Greeted me by name and had everything ready to go.
Went there to buy an SUV and was totally ignored. Shocked that happened at a car dealership. More shocked it was a GM/Cadillac dealership. Leased a G70 Genesis an hour after we left.
Arrowhead Cadillac has received many accolades, including several Dealer of the Year Awards and a Mark of Excellence Award. Customer service is of the utmost importance to us, so whether you visit our sales, parts, sales or finance departments, we aim to deliver an exceptional experience.