Staff is super friendly, at least the guy I worked with was. Definitely make an appointment online ahead of time, though, because it was PACKED. Otherwise, bring a book to read while you wait.
Gets very busy so make sure u check in your visit with anyone holding an iPad. Kinda like concierge service but can be frustrating if your unsure what to do when u walk in and need help.
Was sent here by Apple Support on the phone yesterday only to find out that there was no reason for me to come here at all. Apple really needs to get their crap together.
Avoid this Apple Store if you can. Staff rush you through Purchasing and the Genius Bar as the store is always packed. Go to Suburban Square in Ardmore, short drive down the road.
Pretty sure all apple stores do this but I don't loke how they use a phone to ring you up when you buy stuff. Not as safe as a normal register. But large store and helpful staff.