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Electronics Store and Mobile Phone Store
King of Prussia
"Helpful staff, great store design...I mean, it's Apple."(3 Tips)
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I love hanging out here on a Saturday afternoon, but you better get here early if you want to use one of the computers
Maddie LippincottAugust 24, 2018Staff is super friendly, at least the guy I worked with was. Definitely make an appointment online ahead of time, though, because it was PACKED. Otherwise, bring a book to read while you wait.- Nick SweetmanAugust 17, 2015Helpful staff, great store design...I mean, it's Apple. They're simply incredible.
Cesare CosciaJanuary 8, 2011Gets very busy so make sure u check in your visit with anyone holding an iPad. Kinda like concierge service but can be frustrating if your unsure what to do when u walk in and need help.- Linda SpreemanFebruary 18I had quite the issue with my iPad. This staff is personable, helpful and overall amazing. Great location with knowledgeable staff.
Stacy SeltzerAugust 24, 2011Once you go MAC you never go back! Worth every penny of investment. Also, get the applecare warranty (they replace everything).
It has stock of everything, much better than others Apple
Check out the iPad controlled ultimate home theater at MAMMOTH overlooking Victoria's Secret!
Michael FischerJuly 9, 2012The place is a mad house. I would not describe the person helping us as a genius. I would describe her as a drone who could not think for herself.
Was sent here by Apple Support on the phone yesterday only to find out that there was no reason for me to come here at all. Apple really needs to get their crap together.- Scott PMay 5, 2012Avoid this Apple Store if you can. Staff rush you through Purchasing and the Genius Bar as the store is always packed. Go to Suburban Square in Ardmore, short drive down the road.
Heather PerdigonNovember 2, 2011Once you get service they are great...but getting services is the trick, always busy!
The customer service here is the best! Just need to have patience!
Siân GledhillJuly 18, 2014Pretty sure all apple stores do this but I don't loke how they use a phone to ring you up when you buy stuff. Not as safe as a normal register. But large store and helpful staff.
The store that once offered the best customer service of any Apple Store I've ever been to is now embarrassingly terrible. Just. Simply. Awful.
In there for a hour and 45 mins to exchange phone, walk out with old broken one still.. Guy named Joe is a ass, bad customer service..
Dan SimonJuly 28, 2011Customer service leaves much to be desired. I never knew it would be so hard to get someone to sell you a $1800 machine.- It's not called an iTouch. It's never called an iTouch.
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Apple King of Prussia
160 N Gulph Rd (at The Plaza)
King of Prussia, PA 19406
United States
King of Prussia, PA 19406
United States
Visit the Apple Store to shop for Mac, iPhone, iPad, Apple Watch and more. Sign up for Today at Apple programmes. Or get support at the Genius Bar.
Closed until 10:00 AM (Show more)
- Mon–Sat
- 10:00 AM–9:00 PM
- Sun
- 11:00 AM–6:00 PM
(484) 636-5090
Features
Credit Cards
Yes (incl. American Express)
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