Marc L. • November 20, 2014A majestic and grand old hotel in San Francisco with a great lobby, speedy free wifi for President's Club members and comfortable beds.
Jeena J. • February 24, 2018Scenic views of the city, rooms are very spacious, clean and the staff was very good!
Thomas C. • November 30, 2015Extraordinary hotel, definitely one of the best options in SF, also, the location is incredible, as well the view
Jonathan H. • June 19, 2015Great, trendy hotel! Views from the 8th floor were well worth the smaller fee for a premium view. Room was spacious and the bed was among the most comfortable hotel beds I've ever slept on.
Keri M. • May 14, 2011Stayed in room 24. Great hotel with a great location. Too bed the GM is a self proclaimed &itch. Guests have even left comments as such in the guest book in the lobby.
Rob R. • June 28, 2022Great suite to host a small-ish gathering. Amazing views (270 degrees) of the city from golden gate, to down town, to looking south.
Nouk D. • October 12, 2019Glad to be checking out of here. Our room was barely even the size of a closet... And all the supposed charm of the building is killed by unfriendly staff. Never again!
Dan • February 3, 2013The lounge in this tiny hotel is pure film noir, private and quiet.
Nadia I. • November 8, 2015Great hotel and they offer some exceptional last minute deals, so if you're looking for a place to lay your head before a flight or an impromptu trip, this place is great. Very comfortable rooms
Claire L. • July 12, 2013Great boutique hotel near Union Square and the 2, 3, 30, 45 bus lines. Burritt Room downstairs! Ask for Eric at the front desk - he's super awesome.
Sharon D. • January 5, 2016Beautiful hotel in the heart of San Francisco. Booked by my husband for my 50th birthday weekend. Would definitely recommend
Alicia L. • August 16, 2011Breakfast/Brunch at the Garden Court is awe-inspiring! My stay at the Palace was just perfect! Very beautiful hotel, nice staff, great location and amazing facilities!
Mitch G. • March 30, 2013Union Square hotel with an indoor pool at a great price. Best value I have found in San Francisco, and I researched for a month!
Badger B. • March 20, 2016I stay here every time I visit SF. Great 1920's hotel, styling and features. Friendly staff, great location.
Ben S. • November 14, 2012Great boutique hotel! Highly recommend staying here. Good location, good price, friendly staff and nice clean room. Free breakfast and free wifi.
Hayley J. • February 11, 2014Most amazing customer service. They left me a gift basket of my fav snacks after my college audition, so sweet and thoughtful. The hotel itself is also amazing:so aesthetically pleasing, & great beds!
Emily G. • December 30, 2010beautiful hotel! great staff, clean, cozy ... a little hard on allergies though as structure is old.
Amy M. • July 6, 2013Nice hotel, ecofriendly, and super comfy beds. Haven't slept that good in a while!
Spirish • April 25, 2012Love the toiletries here, vv green and energy responsible hotel... Service is good too. Starbucks next door. Free wifi. No restaurant or bar in the place. Very unusual, boutique and quirky... LOVE IT
Scott V. • September 3, 2017Really cool hotel with great facilities. Great location for Alcatraz and for piers
Bryan I. • October 24, 2012Amazing hotel. Free wifi for rewards members. Daily wine reception (complimentary). Parking is $45, but valet is very prompt (less than 5 mins). Service exceeds other equiv hotels!
lies v. • April 10, 2013Beautiful authentic victorian hotel. But be prepared for small rooms. And sharing your shower. Easy acces to transportation and friendly staff. We've been here twice and will come back again!
Emerald R. • June 25, 2012Great hotel, bug plus is that they offer complimentary wine & cheese for guests from 4:30-5:30 everyday!
Miles B. • June 30, 2015Excellent hotel. Prime location, small, but modern and cozy room, great fitness room, and friendly staff. New favorite SF hotel.
Sherry S. • June 12, 2016Love this old hotel!! It has a lot of exposed beams & brick. Very nice place. Very clean rooms. Great views of the bay!! Loved our stay!!
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